GRAND SYDNEY HOTEL BATAM CENTRE

The hotel overall is good,will consider again

Room is spacious and near to Ferry Terminal

I don't even know how to begin... overall, the service staff were very friendly. We knew the hotel was old so we were expecting the worst but got a newly renovated room instead and that was nice. But the renovation felt incomplete with a number of issues / poorly done, and weird things like a very very rusty shower soap rack (because it's clearly newly renovated, why is it rusty???). Amenities wise there's a hair dryer, 2 bottles and complimentary coffee and tea packets. Nothing in minibar. Room was spacious, but the safe was spoilt and way too small (barely can keep iPad level small). There's only one door lock and no extra chain lock on the door. I mean I didn't feel unsafe unsafe but at the same time I knew it was not really safe. The water turned a bit brown for about 3 minutes the first night (we suspect rust?) but didn't appear any more after. Drainage was okay but can be improved. Towels were stained and bedsheets not pristine. It's beside a school, so expect some noise if your staying in the morning on weekdays. There was also an air freshener in the room that went off every hour (literally every hour throughout the night) but I'm pretty 100% sure there was nothing in the air freshener. The weirdest part was the outside of the hotel - not the hotel property itself but the road leading up to it. It seemed completely abandoned and like it could collapse anytime. Overall - would not stay again but if no other choice, can make do. Paid about $160 for 3 nights.

It’s good hotel , located with many restaurants

Chills and good place to stay

I level it