Casagrand Luxury Apartments Barcelona

酒店裡麪啥都沒有，拖鞋牙膏都沒有，服務也非常差，我們司機在房間多待一會，就説登記人數超了，要我們另外付費，實際司機根本就不住在這裏，他們有另外一個房間。 到了十一點半，準時在門口讓我們立刻離開。真是太離譜了。

Very spacious apartment and fully equipped; great base for exploring Barcelona. We had 5 bedrooms 4 bathrooms for a family 6 (two kids and my husband and my parents); it can easily fit another 2-4 people. We booked “ private chief” service through the hotel website( external provider) it was the high light of our trip. The chief Betsy threw us a superb dinner and with lovely atmosphere. A little hiccup at check out thought. We requested late check out the day before and the lady at the reception checked the arrival time of next booking and advised it should be okay with time and we could stay till 2 pm. In the morning when we re-confirm it with the reception Chris; we were told otherwise. He expressed the difficulty to have the apartment till 2 pm and said it had to be 1 pm. It was disappointing and inconvenient ( with two kids and two elderly) but we agreed to that and also told there would be extra 50 euro for late check out. However the lift was stuck and it took us 20 mins to come down with suitcases (without help) at 13:20 (20 mins later than we agreed) and we then had to pay 100 euro (the receptionist Chris claimed it was 50 euro per hour!). It was fair enough if it was communicated clearly before we made our arrangements but it WAs NoT. And what we are most unhappy about is the attitude of the staff Chris. He was unfriendly, cold and unhelpful; he could make better efforts in communication and instead of being rude.

附近有商店速食店 也有超市 離地鐵要走一段路。