JL1m
2 de enero de 2024
Overall stay was alright. But the Grand Asoke Boutique Residence was not a 5* or 4* hotel as advertised. Price of the rooms does not match the quality of the stay. The appliances and furniture were outdated.
There were multiple displeasing factors:
1) When we parked our car and were moving our luggages to the lobby, the security guard saw us but didn’t offer to help
2) Upon checking in, the receptionist offered to upgrade us from the deluxe suite to the executive suite which was bigger.
However, when we entered the executive suite, it felt like the room was neglected. Paintings were tilted, stench from the air vents, plastic wrapping in the cupboards. The room had an eerie feeling.
3) We decided to stick to our booking. The deluxe suite had its fair share of issues. Yellowish dim lighting coupled with old appliances and noisy water pipes makes you feel like you’re back in some 1990s room.
4) The key card system was outdated that one may take multiple tries to enter the room.
5) Unpleasant walk back from Asoke BTS as the hotel was right next to a canal.
6) Apparently the hotel name is not only Grand Asoke Boutique Residence, they have another trip.com posting as Grand Mercure Asoke Residence. With exactly the same room posting. Which makes no sense. When we asked the hotel staffs regarding the names, they were not able to give us a clear answer.
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