JW Marriott Bengaluru Prestige Golfshire Resort & Spa

I had visited Mariott, golfshire on Friday night with my friends after attending the launch of the ferrari event with my supercar friends, unfortunately when we went to the restraunt it was closed and we were going to leave from there.. But to our surprise a senior staff named 'Bablu' decided to come to us and intimidate us to leave the hotel as if we came there like it was cubbon park to just chill. While exiting Mr Bablu was there at every stage of us exiting to make sure we left the property as if he owned the hotel and we aren't Mariott gold members.. Didn't expect service like this from a 5 star property like Mariott golfshire and now we've come to the conclusion that it ain't a place to go to if you don't have a room.. Cause Mr Bablu kept asking why are you here if you don't have a room, The Adaucity! Pathetic hospitality if your going to go for dinner or lunch there.. Would highly recommend avoiding this Mariott as they don't know how to treat human beings.. So if your one, avoid this Mariott.

The resort is serene, rooms are superb, everything seems to be nice and exuding an unforgettable experience. I checked in on 14th March, 2025 and checked out on 15th March, 2025. But this feeling just turns into a bad taste as soon as you check in. First, it took me hours to get room TV working, the TV was just loading page and nothing happened, I called the customer service, the phone was constantly busy, I got connect after a couple of hours, they would throw excuses that the guest may not have used the room phone correctly, wow, why then a connection established after such a long time, after dialling every now and then? Finally an operator picks up the phone, speaks weird English and says she doesn’t understand Hindi, I just banged my head against the wall, so wretched of me. Room slippers are UK-5 or UK-6 shoe size, I wondered, what their planning and sourcing team may have upto. I wanted to go to convention centre for lunch, as our events were arranged there, someone in the lobby told me that it was 100 metres walk, but it seemed a long trek to me, as I had a sore knee, all the travelators and escalators were powered down, and I just thought about calling for help. My ordeal, or someone can say, my bad luck,. Won’t just end there. After the event, we headed for dinner, I wanted a bowl of vegetable soup they were offering, the server was serving the soup from the same container, while adding prawns, fish, chicken or other meats for non-vegetarians, I am a vegetarian, and saw that he was wearing gloved in one hand for add ons, and meat debris were just falling in the container below, the meaning and purpose of a vegetarian offering was completely lost, it turned me off, I left the soup counter without soup, and I couldn’t even have my food after that, just ate half a bread and left. A beautiful property can’t make up for this pathetic service.

I really liked the ambience and the services provided to us by Mr. Divit. It is very peaceful out of the chaos and would definitely recommend people to visit this place and spend some quality time together with a beautiful view of the Nandi. Thank you for the services.

So I had just visited this property for only one day back in march of 2024 , but o boy I was amazed , we were staying in the 2 bedroom suite , it was amazing , it had a small playstation 5 area as well , honestly the property is huge enough one needs atleast 2 nights a the bare minimum to enjoy the most of it , the pool ,spa , indian and asian speciality restaurants are top notch , I wanted an avocado pomelo Salad which was not on the menu still the chef managed to whip it up and we loved it , my wife and her sister visited the spa they also loved it a Lott , we were obliged a late check out hence we could do the spa because spa is generally booked out and we were late to the party , the lounge is not to be missed , its the best lounge I have ever visited period. The live music , the cocktails , food everything is top notch not to be missed at all if your budget permits please go for rooms with lounge access and skip the high tea.Gym was also very nicely maintained equipments could count the sets , trainer was helpful gave me a crazy full body workout. Special Mentions to Pankaj, Nikhil & Gaurav :) for helping us throughout our stay.

Felt like being in Bali, beautiful ambiance, Nopi one of the best therapist, I feel So fresh. Wanted to come back again.place also looks amazing nature setup. I would recommend the spa one the best so far I experienced. Ary Kusuma Spa Manager has given most personal care. Will rate 5 star.

best place to visit near bangalore, professional staff and ninna therapist was also good and professional. Thanks a lot all for making the stay wonderful and looking forward to visit again at Jw properties across india. One last thing the view was quite amazing