Hoteles ideales para familias en Banff

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

La ciudad de Banff es muy recomendada para esta casa, las instalaciones están completas, el ambiente es cálido y cómodo, el transporte de billetes de autobús en el área de paisaje de tres días, todas las atracciones son muy convenientes, y el restaurante italiano del primer piso es delicioso. El concepto de protección medioambiental del hotel PS no tiene suministro de agua potable, es decir, Banff puede beber directamente o comprarla a precio de mercado. Lavado de manos, sabón también es una marca local, y la calidad es buena.

The room was a little bit old but the problem was that the rooms were dirty. There were dirt in several corners of the room and the worst was that the drain of the shower was full of hair. I called the reception that ninght to clean it the next day and also I remembered it in the morning in person at the reception and they did not clean it at all. La habitacion estaba un poco anticuada, pero el problema es que estaba sucia. Polvo y suciedad en las esquinas y lo peor de todo es que el desagüe de la ducha estaba lleno de pelos. Llamé a recepción por la noche para que lo limpiaran al día siguiente e incluso fui de nuevo en persona a la recepción por la mañana para solicitar de nuevo que lo limpiaran y lo unico que hicieron fue estirar la cama...

A cozy and warm place to stay in Banff! The location is really good, and the room is well-cleaned. All the people there are nice and willing to help. We have great time there :)

Está situado al final de la calle principal de Banff, en una zona de hoteles. Andando desde el centro, se llega en unos 20 minutos aproximadamente. En el hotel te dan los tickets para utilizar los autobuses que llevan al centro durante los días de tu estancia.pero si estas cansado da pereza. El lugar donde se desayuna es tambien un sitio para cenar, y la cena esta muy buena. Habitacion comoda, con terraza.