Usuario invitado
15 de octubre de 2024
Stayed 2 nights as a couple - 12th/13th October. Have stayed here, before, earlier this year, and still, only one lift working. Which, every now and again, the management have to reset the computer controls, as it stops working. About time this was sorted. Room 226 ………….. Bed/linen/bathroom very clean, but showing signs of wear. Desk unit has the plastic veneer lifting off. Net curtain filthy with holes in it, card light slot and heating control, very worn with constant use. In general, needs TLC. Bar area very worn, with torn seats on the leather settees. Really needs furniture replacing. Thyme restaurant, a short Beefeater/Brewers Fayre type menu. In general, it has same food, as other Whitbread restaurants. Well cooked and prepared, but, not good to see food being plated up, in full view. We all know what goes on behind the scenes in restaurants, but I don’t need to see my curry, being poured from a plastic bag, that the cook (can’t call him a chef), has just cut open, with a pair of scissors. Or the soup, being microwaved in a plastic box. We had to ask the staff to put on some heating, practically, everyone dining, had an outside coat on, to keep warm. Not good. In general, no complaints about staff, all were friendly. But, prices starting to be not value for money.
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