Guesthouse by Good Neighbor

Very disappointed in my experience here. The two stars are the pluses. One is for the shower it was really nice and the other star is for the bed which was a very comfortable mattress. Unfortunately it is not positioned for you to easily get to. We were bumping & hitting our shins stepping in & out of the bed. There is also no closet space the few hangers on the wall is it. Very small fridge that is stocked full of their product. If you are wanting to store your own items there is not much space for it. If you have a disability or health concern, be aware that there are steep steps to get into the building. Someone notified that there was a lift in back, but unfortunately to get to the lift you have to walk through several steep steps in the back patio , which didn't make it any easier access. Upon arrival we were given a notice of when our room would be attended to & cleaned, we made sure to be out during the day & time given only to return & the room had not been cleaned. The final & last straw came when a woman came to our room & told us for everyone else's comfort they were going to turn the air on since as I understood it one cooling & heating for everyone you cannot control the temperature of your room. Because of her turning the air on my husband got very sick , shivering & extremely uncomfortable & very physically ill. It was obvious our health, care ,comfort & safety was not a priority. We actually left before our reservation was done & found better , safer accommodations. Maximum expense at minimum comfort, was our expierence here. It seemed to want to be a spa more than a guest accommodation & unfortunately didn't do either very well. You cost us valuable time with our family & loved ones . I'm sorry because I can see that this took time & effort to create, just don't sacrifice guests health & safety . Good neighbor wasn't a good neighbor to us. If you value your health, comfort & safety consider making accommodations elsewhere.

Staying there is a whole experience and left missing the Goodneighbor universe. I even bought their candle & b&o speaker after visiting to try to mirror the GN experience at home. The details in the cafe/ shop & hotel are thoughtful and tasteful, I especially love all the local craftsmanship & earthy textures throughout the space. I look forward to returning this summer :) On average I stay in about 30 hotels per year and this was by far the most memorable and special one that I had the pleasure of staying at in 2023.