Solaris Hotel Kuta

good service from staff

Everything is perfect except internet is too slow. Stay in quite street

Closest to airport around 10-15mins depends on the traffic.room quite spacious.staff friendly and helpful.the range of breakfast quite limited.but its ok.u eat besides the pool.the vibes so good.there’s so many convenience stores around the hotel.u can go to jerman beach by walking around 10mins.

My goodness. We booked this hotel due to its proximity to the airport and because of its (suspiciously) low price. The CTrip price was just over IDR 300,000, when the hotel (optimistically) advertised rates of 600,000+ on its electronic display board outside. I crossed my fingers as I made the booking, remembering that all should basically be okay because we intended only to arrive, have a place to rest for about 8 hours, take showers, and then check out before 11pm to catch a red-eye flight. At this location, you are literally a few hundred metres away from the airport so should be able to walk there but you still will want to order a taxi (ours was IDR 24k + 10k entrance) to navigate the winding route that takes you to the one airport 'pintu' or entrance gate. You can't get much closer, but you still need a little drive. The hotel is decently located for other reasons. You can easily walk to the beach, or go right, then left and walk up to the centre of Kuta if you want. There are several touristy restaurants, massage joints, scooter rental operations, and an unimaginable number of convenience stores in the immediate vicinity. There are also several very superior-looking hotels in the area too, which I believe has been revitalised in recent years because the beach has been spruced up. Anyway, we wound up with Room 317 - a pretty depressing space, indeed. Several cockroaches were visible within a few minutes. Outside we could see rooftops and the unused swimming pool, on one side, and rusting aircon cases on the other. My wife insisted on a new pillow cover, believing that one had not been changed. Sheets and towels were greyish and stained. The white-tiled floor was oily-looking, as though soap or cleaner had not greeted it for some time. Worst was the washroom, which smelled sweetly of urine, still had black (beach) sand in the shower from previous guests, and provided a welcoming home to various species of dark mildew. I would say: avoid this place even for a short rest for a cheap price, as was our plan. We'd hoped to have a final few relaxing hours in Bali before catching our 1.40 am flight, but smelling other peoples' pee, sharing the room with several insects, and trying to avoid thinking about the many stains on the bedding made this an unpleasant episode.

Most Terrible hotel experience Staff tried to give us room with lock issue. They can’t even open with master card yet still insisting us to take up the room when they opened the lock after multiple tries. Replacement room doesn’t have fridge , towels and shower gel. Bedsheet were having multiple stains. When trying to get refund for 2nd night due to terrible experience, hotel staff bluntly lied to trip.com customer service. 0 star terrible hotel experience

Room 617 which is not for sleeping too noisy as the 3 aircon just right next to the window which made me like sleeping in the factory or laundry room could not sleep at all , bad room given