The Elementum

¡Elementum es un lugar GENIAL para alojarse! El personal es muy amable y atento, siempre dispuesto a ayudar y muy sincero. La habitación es genial y tiene una vista preciosa. Me gusta mucho la ducha exterior, ¡y no sé cómo logran mantener esa zona libre de recuadros! ¡Muy recomendable!

¡Tuve una experiencia fantástica en este hotel! El servicio fue excelente, y la opción de alquilar una moto en el hotel le dio un toque práctico y divertido a nuestra estancia. El restaurante del hotel superó nuestras expectativas, y el spa fue un remanso de paz. La amabilidad del personal fue excepcional, especialmente cuando nos permitieron salir tarde y nos proporcionaron una ducha para nuestra comodidad antes de ir al aeropuerto. Recomiendo ampliamente este hotel para una estancia inolvidable.

Un lugar fantástico. Las habitaciones son preciosas y están impecables. El servicio es excepcional, incluso antes y después de alojarse. Otros puntos fuertes son los cócteles de autor y la comida exquisita. El hotel está situado en una zona tranquila, pero se puede llegar a Uluwatu en un par de minutos en taxi o moto (se alquilan en el hotel). Sin duda, volveremos y recomendamos encarecidamente alojarse allí.

The Elementum is a boutique hotel gem. The owners & staff are welcoming. I’ve been staying there for past 3 years from 3 nights to 1 month & still get consistently warm treatment, delicious food that’s leans to healthy. Never have I ever seen a hotel offer all day breakfast included. The drinks are inventive and so refreshing. Everything including decor is well curated and reflects the owners, a couple, experience in hospitality and creating intentional, thoughtful experience. It’s a tucked away place in Uluwatu that I’ll continue to recommend and return to.

We stayed at The Elementum for 7 nights. Overall, it was okay. The staff was generally fine, but at meals, we often had to remind them multiple times to bring the drinks we had ordered. The food was decent, and the room was okay, but there were a few issues. The shower had very low water pressure. The most disappointing part was the check-out experience. We asked if they had any guests arriving that day, and they told us no. We then requested to pay extra for just two more hours so our little daughter could take her midday nap, considering we had a long journey of nearly 30 hours ahead. However, they refused and told us we had to leave unless we paid for an entire extra night—£100 for just one or two more hours. We left extremely disappointed with their attitude, and we will definitely not be returning to this hotel.

If that sounds extreme, imagine waking up at 4am on your first night to the horrific smell of drains, then getting out of bed to investigate and finding yourselves standing in sewage water in your bedroom in your bare feet. The drains had overflowed due to heavy rain, leading to the outside bathroom being flooded with the hotel's raw sewage water, which came straight into our bedroom under the door. The night supervisor was helpful in carrying our bags to a new room, but we had to walk back into the sewage several times in our flip flops to gather our belongings. We were transferred to a new room at 5am. It was a suite for a family with a young baby, but it was up an external metal spiral staircase, and the rain was so noisy on the roof - would be very difficult to get a baby and buggy up there and back down again. Much less significant things to point out: On arrival in our original room, the bedsheet was stained, there was an ant in the bed, and when I put my clothes on top of the wardrobe due to the limited space, the wardrobe light disconnected. All a bit cramped. The hotel umbrellas were broken. We left the next day and had an excellent stay at the nearby Radisson Blu. Management processed our refund quickly, but the gesture of goodwill of a refund on our evening meal and a voucher for a 2 night stay in the future does not seem adequate compensation for being exposed to the sewage gases and being in contact with the sewage water. I still have a cough and cold, probably caused by wandering about outside in the middle of the night in the pouring rain, in my pyjamas. Service and food in the restaurant was excellent. Recommendation: Go there for a meal, but not to stay. If you do stay, avoid Room 1, which is downstream of everyone else's accommodation!