Black Penny Villas Ubud

Todo estuvo genial, excelentes habitaciones con hermosas vistas que puedes admirar para siempre y la piscina, muy buenos desayunos, los platos del restaurante son todos deliciosos. El servicio no es intrusivo. Lo único que oscureció un poco fue que durante el día a veces puede haber mucho ruido debido a la gente que sube del rafting (hay escaleras desde el río detrás de la valla), pero esto no es culpa del hotel.

El personal del hotel es amable y el servicio es rápido y bueno. La comida también es deliciosa. Bonita vista del hotel. Pero lamentablemente no hay ascensor por lo que si traes a una persona mayor cuyas piernas no son fuertes, especialmente aquellos que usan silla de ruedas, no es recomendable. Volveremos aquí en otra ocasión.

Todo el personal fue muy amable y siempre dispuesto a ayudar en cualquier momento. Nos ayudaron a reservar nuestro rafting y a responder cualquier otra pregunta que tuviéramos. Estábamos allí de luna de miel, así que realmente hicieron que fuera un momento especial con el paquete de luna de miel que incluía una cena romántica, masajes, clase de cocina y desayuno flotante.

The resort has a very great view and enjoyable private pool in the villa. Breakfast is serve by ala carte with vary options made by fresh ingrediants. I have a massage by the pool in the villa which so relaxing melted the natural environment surrounding. They serve the afternoon tea by complimentary also.

The Black Penny Villas are an amazing property with amazing customer service. Our villa had an amazing view with a private pool. The Villa itself was very well-maintained and felt quite luxurious. The private pool/lounge area were very comfortable and we had a lot of fun spending time there. The next two villas we stayed at afterwards paled in comparison. The customer service was phenomenal. Two of staff that we interacted with, Desa and Sri, were particularly helpful, genuinely kind and always in good spirits. They helped us with every request and were really passionate about their jobs. They have a great future ahead of them. Thank you both ladies - you made our experience unforgettable. The management team graciously invited us to their ceremonial anniversary event. We felt honored to be involved with the ceremony as well as invited to eat a delicious lunch with them. We look forward to returning to this paradise in jungle.

Avoid the Black Penny at All Costs We chose the Black Penny for our honeymoon based on positive reviews and selected their honeymoon package, which included dinner, massages, and a floating breakfast. Unfortunately, our experience was disastrous and ruined what was supposed to be a once-in-a-lifetime trip. The Room: The villa is styled in an antique, rustic manner with squeaky floors and patchwork decor. The bathroom is located outside, which means you’ll be battling mosquitoes unless you burn incense. The Pool & View: The pool is the one redeeming feature, offering a serene and forested view with the sounds of nature at night—a genuinely calming experience. The Massage: The massage was terrible, the masseuse has no motivation to give massage. You will not feel anything more than just a rub, even after you ask them to do it a bit stronger, 5 minutes later they got back to same strength. The Food: This is where everything went downhill. On our first night, we opted for the candlelight dinner. My wife ordered the Asian menu, including salad and salmon. Within an hour of eating, she began experiencing severe diarrhea, which lasted for two days and led to hospitalization for dehydration. The food safety standards are questionable at best, especially for a high-priced resort. While the management was very apologetic and covered our hospital expenses, it doesn’t compensate for the trauma we endured. My wife suffered sleepless nights, feeling faint and calling for help, while I was constantly worrying about her well-being. Honeymoon Plans Ruined: We traveled all the way from San Francisco with a carefully planned bucket list, but we had to cancel 80% of our activities due to the illness. The management assured us they would investigate and improve food safety, but the damage was done. While I appreciate the hospital costs being covered, I believe the resort should fully refund our stay which they refused to do. This incident not only caused physical harm but also destroyed our honeymoon—an experience we can never get back. I cannot, in good conscience, recommend staying here. The risks far outweigh the rewards, and I sincerely hope no other couple has to endure what we went through. I wish we can leave half star review based on our experience. Good luck if you still choose the Black Penny.