Usuario invitado
29 de enero de 2023
My boyfriend and I booked a deluxe double room for 3 nights. We arrived in the afternoon and were shown to our room. The photos on the booking site showed spacious, bright rooms in a charming, garden environment. The reality was an extremely dark, depressing room, that only had daylight if you open up the shutters which can't be opened unless you are tall enough to reach the piece of wood holding them closed. Apart from the room, the whole resort was dingy, with very slippery stepping stones, covered in moss, a dangerous narrow canal that you have to cross to reach the pool entrance, which we found was locked from the inside. The location of the accomodation is far from everything in Canggu and is on an extremely busy street that has no pedestrian walkway and is dangerous to cross. We disliked it so much that we forfeit the first night's payment in order to leave.
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