Tropic Gardens Hotel

Me quedé aquí una noche y decidí no renovar. Te daré los pros y los contras. Puedes sacar tus propias conclusiones. Pros: pagué 50 dólares estadounidenses por noche. El hotel está en la playa. Las vistas son hermosas. Tiene un gimnasio enorme y agradable (abierto de 8:00 a 20:00 horas) que está básicamente sobre el océano. Las vistas desde el gimnasio son espectaculares, mejores que las que obtendrías en un hotel de 400 dólares por noche en Hawái. El desayuno es gratuito e incluye huevos fritos, avena, salchichas y tomates. Puedes sentarte afuera y desayunar con hermosas vistas al océano. Contras: mi habitación era muy vieja y tenía todo tipo de manchas de agua en las paredes. No había tetera eléctrica ni ningún equipo para preparar mi propio café o té en la habitación. No hay caja fuerte. Dicen algo así como: "deja tus objetos de valor en una caja de seguridad en la recepción". La ducha estaba helada. Usé la ducha en dos momentos diferentes, por la mañana y después de hacer ejercicio y el agua estaba helada en ambas ocasiones. No había zumo ni fruta en el desayuno. Tuve que pedirle leche al camarero y me trajeron un vaso pequeño. El wifi funciona bien en la habitación, pero no funciona nada más salir de ella. No hay wifi en la recepción ni en el gimnasio. No hay agua disponible en el gimnasio. El cartel dice: "trae tu propia agua y toalla".

This could be an amazing complex but misses the mark in almost every respect. Too, too sad. In an ideal world it would be sold to an owner with hotel experience a vision to improve. A small amount of investment could transform the venue. The good. This is still remarkable vale for money. The breakfast is well prepared. The central pool side area is clean and well laid out. The gardens are mostly well kept. Evening meals were good and remarkable value. The rooms were basic but acceptable. The staff were friendly. The bad – You will not be told there is a good breakfast option if an almost inedible buffet is out for visiting groups. The Wi-Fi is very flaky to non-existent. The shower was cold for the first 2 days and it was very difficult to get the problem solved. The logic of a simple room change was just not iin the staff vocabulary. The gym had excellent but almost unusable machines. They were rusty and grubby with much wear and tear. The beach side toilets were unusable. The beach itself had mountains of plastic and rubbish on it. Parts of the hotel were shabby in an unnecessary way. Some of the friendly staff were unable to solve very simple problems. With so little extra thought this could be an excellent venue

I celebrated my wedding in this hotel on 27th of April 2022 from 3pm to 11pm (cocktail+diner). Although the location is nice, the staff and direction are not honnest and not friendly at all. Cheating guests in wedding context is horrible and lack of respect beyond everything. Beyond the negotiated lump sum for the buffet, I agreed a payment for the drinks as per real consumption along the party and against a proper drinks bill a the end of the party. We discovered some days later that the bartender and some accomplices added on the bill various drinks that my guests never ordered. We claimed our money further this scandal but the Director never paid me back and told us a fake story to cover his staff members abuse. My smartphone has also been stolen this same night. Once again, even if the place is beautiful, doing business with such "Thiefs" is not recommended . My tour operator also cancelled all upcoming businesses with this hotel further this complete lack of honnesty (from bottom to top staff). In addition, observing a Director not taking any drastic measures is a true scandal. This last also tried several times during preparation phase to change our deals but thanks to our recored notes we were able to remind him what the agreements were. DO NOT GIVE ANY PENNY TO THIS HOTEL !