Hotel Cormorano

Booked a superior room which was supposed to have a double and a single bed it didn’t it had 2 singles so disappointed with this when we enquired at reception we’re told hotel is full nothing they could do

Acabamos de regresar de una semana en este hotel. El complejo en sí es encantador y la playa está a 5 minutos a pie, con muchos bares y restaurantes. El hotel en sí es bastante antiguo y le vendría bien una modernización. La habitación no tiene plancha, aunque el hotel ofrece servicio de planchado. El wifi es extremadamente lento. La televisión de la habitación no tiene canales en inglés. Estos problemas no son realmente importantes, pero algunos días el tiempo no acompañó y echamos mucho de menos el wifi o algún canal de noticias. Todo el personal del hotel es de primera clase. Muy amable y profesional. Todo está impecablemente limpio. Nuestra habitación fue atendida por una encantadora señora llamada Antonia, quien es un verdadero orgullo para el hotel, al igual que todo el personal del restaurante, el bar de la piscina y el socorrista… disculpas por no saber los nombres de todos. ¡La selección del desayuno fue probablemente una de las mejores que hemos encontrado! En resumen, disfrutamos de unas vacaciones relajantes en este hermoso complejo.

Mi estancia en el Club Hotel Cormorano fue maravillosa. Tiene una ubicación excelente en Baja Sardinia, muy cerca de una playa preciosa y de muchos restaurantes. El hotel en sí era precioso, las habitaciones eran encantadoras y el servicio fue fantástico. Toda la experiencia fue increíble.

It was our first trip to Sardinia, and I took the time to read reviews beforehand we travelled with Jet2 and no problems apart from luggage falling from transfer vehicle, not ours luckily. I knew we would not have a balcony, I didn't know the room would have railings on the outside of the windows meaning nowhere to dry towels. And actually a view of the car park. We were slightly deflated with our home for the week. We had a chat with the receptionist about our disappointment but it didn't look like we would get anywhere. There were others not happy with the rooms. Not wanting to let things spoil a much needed holiday we carried on...the breakfast and the staff in the morning are the best part of the hotel! The poolside's were dirty and needed cleaning to remove the green line every day by the life guard.. not very encouraging. Also not enough loungers .. approximately 50 for 150 guests The poolside bar is convenient and its on a rolling tab but staff although friendly are noisy Singing to the music of choice and not very relaxing. The location of the hotel is perfect, they just need to get it running correctly

Booked a Holiday for June of this year 2025( through Loveholidays) and when I arrived at the destination Club Hotel Cormorano, Baja Sardinia, Italy,I became a little concerned as the building on first appearance looked a little worse for wear and nothing like the crisp clean photos that we had viewed online. In my mind I thought maybe a little paint would sort that. Once we entered into the reception area to book in we were told by a lady at reception that there was no room available! No apology, no explanation just that there was no room available. Obviously we thought they were joking or there was a simple mistake, but they weren't! We told them that this was all booked for and paid for in advance and even though they knew that it made no difference. The Receptionist just kept saying I understand but there is no room available .No apology, no explanation just that there was no room. We asked to speak to the Manager who was not prepared to meet us at first ,but eventually had to because we saw him hiding out of sight and Coaching the Receptionist. He then lied to us and claimed he wasn't the manager, then told us that we could protest all we liked, but there would be no room available and that we would have to take alternative accomodation in a hotel in Puerto Cervo which is in a remote location and needed transport to get to and from anywhere .The reason we chose Hotel Cormorano was precisely because if its location and proximity to beaches and restaurants and of course the reviews which I would now question. The Manager claimed that someone higher up made the decision that there would be no room available despite the fact that we had paid in advance. There was no explanation, no empathy, no consideration for the fact that we had travelled from Ireland in full expectation that all was well and looking forward to our holiday which was a gift to my wife for her 60th birthday. We were baffled by the lack of consideration and explanation and zero empathy for a problem that was not of our making. This was something so out of the blue and without any rational explanation and something that I have never experienced in all my years travelling. So unfortunately I cannot give a more detailed view of the premises and facilities other than the fact that the Reception area also looked worn and in need of a good cleaning. The way we were treated here remains a mystery! The fact that a Manager could behave this way is an even greater one!