Tuscany Basic Urban Stay

Great place to stay..best choice we change here on our 2nd day in baguio.. the room were aesthetically great,with the municipal hall view and street.place were near in burnham and its in the center .. we love the space all of it i wish we couldve stayed more.. value for money, amenities were all perfect , from toiletries and cofee and heater inside. Cute space but undeniably great for couples. Friendly staff and approachable the servc were really superb too..welcomming and warm..hope our nxt trip we will stay here again..thank you so much😍😊trully value for money and really budget frien

Disappointing Stay: A Review of Our Recent Experience We had the misfortune of staying at this hotel for the second time, and unfortunately, we will never come back here. Firstly, the constant construction noise from the hotel's renovation site made it difficult for us to get a good rest. We had expected a more serene experience given the hotel's location. We request to change room yet no available rooms but we see some vacant rooms until the next day. We also request for refund but it is not possible! On top of that, the shower temperature was inconsistent. Sometimes, the water would be scalding hot, while other times it would be freezing cold. This made it a challenge for us to have a comfortable shower. We also had issues with the check-in process. Despite booking a room that included a buffet breakfast, the hotel staff kept informing us that it was not included. It was only when we pressed them for further clarification. Another thing, it was plated breakfast that they were serving, not a buffet as initially stated. What's more, the hotel's phone lines were not functioning properly, making it impossible for us to contact the staff with our concerns. Sadly, this stay has made us question our decision to come back to this hotel again. Compared to other establishments like the Burnham Hotel, which offer a much more seamless and enjoyable experience, we would not recommend this hotel to travelers. To travelers out there, we recommend being cautious and do your research before booking a room at this hotel. It's not worth the hassle and disappointment that we experienced during our stay.