Thermen Bad Nieuweschans

This place used to be great, but no more. First the good points, since there are a few. The current wonders have spent a lot of money expanding the sauna facilities and the expanded saunaplein in particular is pleasant. Now the many negative points. The food in the previous "Waters of the World" restaurant was very good. The current restaurant, called Norell, is decidedly disappointing. It only has a fixed menu. Moreover we were warned on a previous trip that if we had any dietary restrictions we should inform them in advance. We did, but it didn't help. One of my favourite sauna's was always the kruidenbad (herb sauna). Only now it doesn't have any herbs. So it is just another relatively cool sauna, of which they have several. This change is entirely negative, so why do it? Also I have a suspicion that the temperature in the very large salt water bath has been turned down. I can't prove it, but it didn't feel as amazing as on earlier visits. They have a great park to walk around. This remains beautiful. So why reduce the number of hammocks and seats. Service in the outside rest areas is very poor. Even when it is very busy they only seem of have one person serving. We were there three days and not once did anyone offer us anything. They are currently refurbishing the bedrooms, so you can expect noise and unfinished spaces. Which would be less irritating, if they hadn't put prices up considerably.

It is okay and the thermal water is great and sauna as well but missing the cool down water area outside which was broken and inside it was way too busy. This also meant no flexibility for treatments and overall understaffed when you had a question at the spa or beauty area. The hotel rooms are okay but outdated and that is partly the same in the rest of the venue. Overall okay to go for an afternoon including a nice lunch but not worth a long drive.

Na jarenlang vaste klant te zijn geweest van de Thermen/ sauna zijn wij er vandaag helaas voor het laatst geweest. Omdat we in de buurt wonen gingen we regelmatig een paar uur relaxen in de sauna. Altijd tot grote tevredenheid. Voor mijn werk hebben we een aantal jaren in het buitenland gewoond en zijn nu weer terug. Vandaag zijn we dan ook vol goed moed weer naar de Sauna gegaan. We hebben het kleine programma genomen zoals we vroeger ook deden. Dus met de thermische zoutwaterbaden ( maximaal 30 minuten) en de Turkse sauna. Kosten, een kleine 30 euro p.p. Bij het betreden van de baden bleek de Turkse sauna gereserveerd te zijn voor een magnesiumretraite en was dus gesloten. Had men ons dat bij de kassa al laten weten, waren we weer naar huis gegaan. Ergo! 60 euro betaald, even in het zoute water gelegen en dat was dan onze Wellness-beleving voor vandaag. Ook gelijk de laatste keer...