Los mejores hoteles de 5 estrellas en Bắc Ninh

Muy buenos servicios, y el personal es muy útil y amable

Este hotel de vacaciones está cerca de 5-10 minutos en coche con el centro de Beijing, y es conveniente para todos entrar en el barrio. El hotel está situado en una montaña y puede ver el paisaje de Beijing, y el entorno y la privacidad son altos. El hotel está compuesto por varios edificios y tiene un transporte eléctrico gratuito al lado de la salida. Las habitaciones son muy nuevas y limpias, las habitaciones de televisión tienen muchos canales internacionales diferentes, incluso pueden conectarse a Netflix, YouTube, etc. Las habitaciones del hotel tienen muchas instalaciones: restaurantes, gimnasio, sauna, piscina, tenis, cafeterías de golf y KTV. La cafeterías de desayuno es muy rica, hay comida occidental y vietnamita. Aquí es muy adecuado para las vacaciones y las conversaciones comerciales.

- Como: se ve limpio; cuidar de la higiene durante la temporada de COVID equipando un depósito especial de basura; - No te gusta: el aire acondicionado era muy pobre en un nuevo hotel; el feedback del personal es lento (es la sorpresa de 20 años de experiencia en la cadena hotelera!)

Convenient location. Vincom Plaza is less than 5-min away on foot. Also close to the Chinese eateries on Nguyen Dang Dao. Agribank ATM with low fee is nearby on Hai Ba Trung

La ciudad de Bac Ninh está muy bien equipada, con una amplia vista al 15o piso frente a las partes más antiguas de la ciudad de Bac Ninh. Buen desayuno en el bufete del hotel, pero evite ir en otras ocasiones porque hay pocos invitados y el tiempo de servicio es largo. casi parece que tuvieron que llamar al jefe para preparar su comida. Un hamburguesa se llevó cerca de 1-hour 3 veces separadas. La cama, las hojas limpias y las toallas cambian diariamente, pero el tapete puede utilizar un poco de refresco.

Funcionales perfectas, el personal de servicio multilingüe, la habitación está limpia, sólo es un déficit de sonido, el WiFi no es muy estable

First of all, the staff has a job that can speak English and Korean. I had no problem communicating with the staff as they spoke the language well. The location is in downtown Bac Ninh, and the following butcher shops, cafes, convenience store restaurants, etc. I was satisfied with the infrastructure aspect, the room condition was also clean, and there were no problems during my stay. Well done. I was a bit unhappy about the security guard's parking problem, but from the security guard's side I thought I would understand because it was to protect my vehicle well. We plan to use it again in the future. thank you

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

房間有點黴味！早餐比較簡單。其它都還好。

Ayuda a los colegas, el feedback es bueno, es conveniente aparecer