Hoteles cerca del Bac Ninh Museum, Bắc Ninh

1，水壓不穩，2，酒店最多兩支水，有一天還忘了放水。3，花灑邊緣很鋒利的地方把我臉都刮傷了，反映之後拿了兩片止血貼給我，第2天並沒有更換花灑。4，馬桶下水不夠好，容易堵塞，堵塞之後叫他們過來處理但沒辦法處理説下班了但是第2天也不見有人來處理。

El hotel está muy bien, el personal de servicio también es excelente, Kai es un buen caballero que me ayuda a conseguir el estancia prolongada; Nhung es una muy buen dama que me ayuda a arreglar el problema del taxi. Siempre puedes acercarte a ellos para cualquier ayuda cuando lo necesites. El desayuno es rico y de buena calidad, también tienen piscina y spa en el sitio. Volverá la próxima vez

El hotel es una calle, hay supermercados alrededor, hoteles, precios de taxis y personas con movilidad en chino sin obstáculos. Voy a Beijing para sugerir quedarse aquí.

Check-in staff is efficient and friendly. Very new hotel and the room is clean and spacious. Breakfast limited . Not much selection. No coffee / tea provided just milk / soya bean milk. Location is quite a distance from the city center and main street. There is no restaurant nearby so will need to walk 15-20min to locate restaurant. Overall a good stay as the price is reasonable.

隨便訂了一家，沒想到這麼好，房間非常乾淨整潔，價格也很實惠，重點是早餐很好，在北寧也住過不少酒店，這家早餐性價比最高。

Very nice hotel.They gave me big room very comfortable and location very nice and easy shopping.Their breakfast was very good. I will go again

Lo que más me gusta esta vez es cómo el hotel organiza asientos de desayuno. El intervalo de desayuno es limitado debido a la limitación de los huéspedes, excepto. Espero que se mejore cuando tengan más huéspedes. Recepcionista en el restaurante de desayuno es muy amigable.

Situado cerca de la ciudad, pero tranquilo y limpio. Es un buen valor para el hotel de dinero a un precio bajo. El desayuno era simple, pero no me sentí lo suficiente para el desayuno. La vista de la ciudad en el 9o piso con desayuno estaba bien. ㅎㅎ

- Como: se ve limpio; cuidar de la higiene durante la temporada de COVID equipando un depósito especial de basura; - No te gusta: el aire acondicionado era muy pobre en un nuevo hotel; el feedback del personal es lento (es la sorpresa de 20 años de experiencia en la cadena hotelera!)

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.