Pambos Napa Rocks Hotel - Adults Only

There is a hotel and apartments on the complex the apartments are filthy and unclean the mattress are stained and not clean you have to pay for aircon and it doesnt look like the pictures the staff dont seem to care they say its self catering and leave it.

Absolutely do not book this hotel if you want to be able to feel like you are safe on holiday. As an 18 year old girl with my best friend on holiday, I have never felt so unsafe and scared in my life. Our door did not shut completely just partially and we had to put a chair in front of it just to hear incase someone came in , staff around the hotel have made us feel uncomfortable on many occasions and tried to come back to our room with us which led us to feel on edge the whole time. The light bulb is hanging out of the fixture in our room and the light on the balcony flickered on and off all the time , not to mention the dark stains on the ceiling , and the sock and towel we found which was neither mine or my friends We attempted to get out deposits back and check out but there were no staff to be seen Genuinely the worst place I have ever stayed in my life , I would absolutely say that you should not book this hotel , it’s a nightmare

Disgusting hotel. Needs to be shut down. Dirty, unsafe, literal poo hole. Toilets had no working lights, overflowing and poo on the toilet seat (and this was the females), air conditioning unit broken and trashed on the floor. Broken glass everywhere. Sticky floors. Pool area looks OK, but if the people staying here live like this, then it's questionable how much bacteria is in that pool. Stay away, avoid at all costs if you value your health

Please DONT stay here! It’s a hell hole. Doors broken and they won’t fix them. We had clothes, money and phones stolen. They demand a 50’euro deposit on arrival then refuse to refund it because you don’t have the slip. Which they didn’t give us. ASK FOR THE RECEIPT. Toilets and showers don’t work properly, floods the room. Staff are useless and rude and won’t help you. WHY would anyone stay here??

When checking into the hotel and getting to our rooms, the rooms are nothing like the pictures advertised online. Myself and my friend had found blood stains all over the mattress sheets and bedding. Blood splattered all up the wall. And then we had found someone else’s USED sock under the dressing table. Also, the plug sockets where hanging off the wall. When mentioning to a staff member of the hotel. They didn’t have a care in the world and did nothing about it. The visit was within the August 2022, the months and years didn’t go that far back.

I have stayed at some bad places but this is by far the worst. As a Cypriot myself im embarrassed that they allowed hotels like this to operate in Cyprus. There is zero hygiene. The bed sheets hadnt been cleaned just turned over, dead cockroaches left for days in the hallway and just filthy rooms. Complained to staff who did nothing and just shrugged their shoulders. Left a night early. Pambos you should be ashamed of yourself clean your act! Dont STAY HERE.

Me and 2 girlfriends after much deliberation because of the reviews stayed at Pambos. Athena was fully booked. On initial arrival we were mildly pleased as the room wasn’t too bad it appears slight modification had been done, however every night we were being bitten to death by what felt like fleas or bed bugs, after 4 nights we weren’t given any clean bedding or towels. There was evidence of what looked to be bed bugs after complaining to the receptionist because we couldnt bare to be bitten anymore, a very rude and smug red head (don’t know her name) practically laughed in our face and said she wouldn’t do anything, saying there was no problem, we proceeded to strip our beds to discover what looked like human faeces on the mattress cover, disgusted we had slept on it for 4 nights, we persisted and argued back for an hour she finally agreed to contact the manger. After an hour we returned to reception for an answer the manger had said we could have a new room, checked the beds and they appeared much cleaner, 1st night no bites although there was loads of ants around the fridge and the tap for the shower was broken. The aircon is €10 a day, which u can’t survive without because the rooms are sweltering. We asked for clean towels the next day but we’re refused because we got them with the new room the day before, the showers in both rooms were freezing cold, we’ve stayed at party hotels before it’s not like we expected 5* service but general hygiene and hospitality should be basic requirements in any hotel. Clearly those rules don’t apply here. So Basically don’t stay here. It’s a sh*t hole. The hotels not a vibe, any parties that do go on here u have to pay for anyway. Green bungalows opposite seems much more lively and nicer. We did meet the manager on arrival after we got here at 7am and wanted early check in which was €30 she did seem nice enough however we never seen her again. This hotel should be condemned it’s that bad, we’ve stayed at BH in Magaluf and Ibiza rocks hotel as-well and they’re basically 5* compared to Pambos.

OMG..such a filthy and derelict place..we had to put our towels and clothes on top of the stained sheets..the only good thing is the location. Otherwise if you want to step into a horror movie than stay at this hotel :)

My friend and I visited this place last week. We needed to find a doctor and the clinic attached to this hotel had advice on the clinic window advising if there was no doctor available to reach a doctor at the hotel reception of this hotel. What a hell hole. Upon entering the hotel I noticed a stage which looked like it was shut down as all the lights were off and there was no one there. Considering it was 10 pm at night I thought it was a bit strange that there was no entertainment going on. Opposite the main stage there were rooms which had curtains which looked like they were barely hanging onto their rails. We continued to walk and try to find reception. We entered a corridor which could only be described as what looked like a prison cell. We continued to walk through the prison cell corridor and found reception. The staff were so rude stating that this was the wrong reception. There was no additional advice from the reception or help so we had to walk through other corridors of the hotel to find another reception. It was a wonderful experience, seeing punch holes in walls and doors that appeared like they had been kicked in. We ended up going one floor below the reception which I believe was the basement. This was a purely scary experience as we walked through the ghostly corridor came to the end of the corridor where there were bin bags outside one room, a big punch hole in the wall and the end room had all of its stuff outside and broken into bits. When walking through another corridor and down a stairwell there was a random mattress which looked like it was from the 70s standing on its end in the stairwell. We also ended up walking outside and passed another pool which looked like it was out of use as it had leaves in it and looked disgusting. There were also trip hazards outside and around the pool areas with hoses draping from rooms across to the pool area. The surrounding area was not much better it can only be described as located in the ghetto of AYA Napa. Would never ever ever stay here