Manas Resort with Petting Zoo

I would rate it as zero if there was an option. We had a terrible stay 2D/2N. Room: Ambience poor, bed mattress badly sagged and has given bad back ache after 2N stay. Extra bed similar condition. Bedsheet and pillow cover stained and torn. AC not cooling, TV working intermittently. Washroom: filthy and Drains badly choked causing flooding of bathroom. Shower head choked, no toilet paper holder, no hook (coat hooks), poorly fitted toilet seat, toilet door lock not working. Room Service: food served in plastic containers, dinner plates white melamine cracked and stained. Staff serving food clothes stinking, unhygienic. Overall services: reluctant to serve initially when we arrived at 22:00 hours and got into room at 22:30 hours. Only one attendant to assist in check-in and transfer of baggage. Had tough time reaching the room as it was raining and property is almost in darkness. Slippery floor all around. Parking of car in junkyard which infested with rats. Horrible experience. Please don’t go by the photos they are old may be 30 years old when the property was constructed.

Perfect location and is prime area and petting zoo is very maintained and all pets♥️friendly. All pets property trained thanks to manas team, And food also good and tasty, and clean place all areas maintained hygiene ❤️🥰thanks vilas and Housekeeping team.

Wonderful experience I am visited 5th time and tasty food and pets are friendly all service is good and satisfied thanks to …..