Camping du Pont d'Avignon - Terracamps

The maximum travelling time till 22:00 on the campsite by car is for me to early. So, I have to leave my car many times on the unguarded parking place outside the campground.

We had booked a mobile home here for a 2 nights stay on our journey from UK home to Spain. We were aware of the fact we were responsible for cleaning the place when we left and to provide our own towels, bedding and cleaning products. Check in was very professional and after a long 9 hours on the road exactly what we wanted….. There is a big but…….. On entering our accommodation what a shock….it clearly had not been cleaned. Somebody’s bedding was on the bed in a heap. The quilts were dirty and smelly. The floors were dirty. The kitchen surfaces hadn’t been cleaned. The shower and sink were dirty. There was rubbish left on the outside terrace. I could go on! All we wanted to do was make our beds and relax and go for dinner. Reception were more than apologetic and offered to send the cleaners in, but by this time I thought it quicker and better to do it myself. The manager turned up to check and was horrified. The cleaners came and offered help. All we wanted now was to be left alone. We went to the restaurant for dinner. By this time did we really want to eat or not! In getting back to the accommodation we had no electricity so back to the night watchman who arranged someone to help. In the morning …… and by this time we had decided we would not stay our 2nd night …..the electric had gone again. We loaded the car and said goodbye at reception. We were refunded our €250 security deposit (for cleaning if needed!) Also not charged for any electricity used. Apologies again from the manager, but by then too late. Also the evening before the manager gave an offer of a free meal in the restaurant. We didn’t take this offer. We felt the site was very run down and untidy in general, all areas needed work, restaurant seating, pool area and grounds. It could all be so much better. Thank you reception staff for trying so hard to make it better for us.

We were very happy with this well-located, shady and clean campsite. We liked the bicycle rental arrangements and the swimming pool, and the staff in reception were super-helpful. We will be happy to revisit when we come to Avignon again.

We have stayed here before but things are not quite the same as they were. The mobile home which we stayed in was ok but to warn anyone staying there is nothing practical in it such as washing up liquid, toilet rolls, tea towels etc etc so you have to buy it. The bar is open when it feels like it and the shop is very expensive and you have to preorder bread/croissants the day before. Saying this the best part of the site is it’s location to Avignon which is perfect.

Choose your pitch wisely as we had a pitch that was dark with overhanging trees and a lot of birds mess all over the camper you are not allowed to wash it off on the service area, the shop is expensive the staff are very friendly and helpful, good laundry facilities but could be cleaned.