Catalina Courtyard Suites

We were in the corner room near the fireplace and we couldn’t connect to the WiFi and the tv wasn’t working as well. I called front desk to try and fix the issue. The guy that came down to help kept saying “well it’s working on my phone.” Weird thing to say since that doesn’t really help us until we asked him to restart the WiFi. It still didn’t work so we called again. We were able to get compensated for that day since we needed to do a little work while we were there. They did put something in our room the next day and the WiFi worked, had full bars! The property is cute and well maintained. The only drawbacks for me were the stairs to go to the front desk was a little challenging to carry our luggage and I saw a couple struggling to carry their stroller up as well. Maybe turn it into a little ramp to help. The other drawbacks were the bed sheets, the comforter was heavily stained all over so we decided just to use the thin blanket that’s underneath and the shower head was very dirty and had rust all around it. There was rust around the lights that are on the mirror too. We did like the complimentary snacks and drinks. But overall it was an okay stay.

Real cute place, rooms are real nice we enjoyed playing games and having some wine down in the cute courtyard. Staff was very helpful.

Amazing stay here, it is a little of a walk from the harbor but the hotel was such a surprise, everything was great the bed was comfy so we're the pillows, the bathroom was amazing with a jet tub and the snacks available all day were great

Excellent location, convenient to restaurants and shopping but not directly on busy street. Spacious room.

Hidden Gem I now understand why this hotel is always booked up. I was fortunate enough to snag a 4 day reservation for myself and I was not disappointed. I reserved a king bed with sofa sleeper jacuzzi tub room. The room has a very beach feel which added to my the relaxing element of my vacation. The property is very well maintained, quiet and every employee I encountered was super friendly. I had some issues with my room (caused completely by my own user error)

Amazing front desk people, they made me feel extremely comfortable here, and for my birthday got me a cake! Thanks to jacob and his team.