Heywood Hotel

De regreso a Austin, TX por segundo año consecutivo, y por mucho que amemos la ciudad, el Hotel Heywood fue una figura clave en nuestra decisión de regresar por segundo año consecutivo. Verdaderamente una de las experiencias hoteleras más singulares y especiales disponibles. Se trata de un hotel boutique bellamente restaurado y el diseño es cómodo e inteligente. Cada habitación tiene un estilo único. Excelente ubicación en el área del este de Austin, pero convenientemente cerca del centro, de las tiendas de S. Congress y de MUCHOS lugares excelentes para comer y escuchar música. Pero lo que realmente distingue al Heywood es el nivel excepcional de servicio y hospitalidad. Nos hemos alojado en algunos de los mejores hoteles del país, pero nunca recibimos el nivel de cuidado y atención personalizada que recibimos de este grupo. Cara, Erin, Jayde e Ian hicieron un esfuerzo adicional para asegurarse de que estuviéramos contentos y cómodos, además de ayudarnos con ideas para planificar una salida de día o noche, direcciones, opciones de comida, etc. Unos días antes de nuestra llegada, Recibimos un correo electrónico con un cuestionario para completar con una 'lista de deseos' de artículos que nos gustaría tener. No solo se cumplieron estas solicitudes, sino que también nos dieron una maravillosa canasta de bienvenida con camisetas, refrigerios, revistas, etc. Las habitaciones se mantienen impecablemente limpias y las camas son muy cómodas. Estamos hablando de un viaje de regreso a Austin, ¡y definitivamente volveremos!

Homey, clean, and comfortable, with thoughtful personal touches and yummy treats. Welcoming staff. Cute decor. Healthy plants. Nice patio. Peaceful and quiet. Free parking a plus. Enjoyed my stay, would stay again. Hey hey Heywood, nice job!

Our second stay at the Heywood was even more charming and pleasant than the first. The staff is unfailingly friendly and helpful. Booking and checking in were easy and smooth. Our requests were met perfectly and the hotel even provided some local drinks and snacks above and beyond what we had requested. Our King room was cozy and inviting, private and quiet even though it was right off the lobby and looked out onto the Main Street nearby. Tons of restaurants, shopping and activities only a few minutes away. We love this place and can’t wait to come back!

Flawless logistics (booking, directions, check in, coffee, housekeeping, ice machine, outdoor seating areas,) warm, welcoming staff and impeccable attention to details, everything was truly perfect. The hotel is managed and staffed by warm, friendly, helpful people who went out of their way to make our stay memorable. Ashley made excellent recommendations for stops on our road trip, Erin went out of her way to help with restaurant reservations, Rebecca stayed late to check us in when our flight was delayed and Brian was a wonderful host. Thank y'all so much!

The Heywood was perfect for our needs. We needed somewhere comfortable to stay for a night to visit friends etc. it was stylish, clean and well located. Would also be great for a longstay without all the intrusion of a full service hotel. Staff were personable and helpful

My husband and I had a wonderful stay at the Heywood last week. The facilities were the near perfect boutique feel - home-like with great personalized service. Mason, Erin and Ian made us feel so dang welcome and comfortable. They have numerous suggestions for restaurants and activities. They made it hard to leave! The architecture is way cool and upstairs outdoor patio deck is a great space for when friends come over. Everything flows. Our room was upstairs with a private outdoor patio space, a super huge soaking tub with a skylight and extremely comfortable bed. Most importantly they have a robust Cuisinart coffee maker with their own coffee blend and all the trappings for no extra charge. The community kitchenette is a fabulous amenity. They were very generous with a freebie basket full of goodies and even had a cool Eclipse tote bag as a gift since we were in town for the event. All in all a superb value and terrific time.