Hoteles Hampton by Hilton en Austin

Mi amigo y yo decidimos hacer un viaje por carretera al azar a Austin y seguimos entrando fuera de nuestra habitación. Nuestro coche estaba aparcado en el servicio de aparcacoches, pero a pesar de que seguimos yendo y viniendo, el servicio de aparcacoches y el personal del hotel siempre fueron muy amables con nosotros. El hotel estaba muy limpio y tranquilo. Fue una gran estadía.

El servicio de trabajo frontal de un caballero fue muy molesto por interrumpir sus llamadas personales durante nuestro check-in / preguntas sobre la estancia. $5 estacionamiento en línea significa $32 por noche más impuesto después de check-in. No fue grande. Fotos para referencia.

Estando de visita a mi hijo en Austin ,entre tantas emociones llegando de argentina , en tiempos de pandemia ... salí a recorrer el Capitolio y me agarro la lluvia a cántaros el Día que me iba ! Empapada llegue al hotel . Sorpresa que no se pagaba con tarjeta ni se cambiaban monedas para secadora ni se anotaba como cargo . Sugerencia que debería revertirse porque imposibilita su uso .Me iba esa mañana y no podía llevar la ropa mojada . Fue VÍCTOR A. quien me salvó ya que de su propio auto me trajo monedas y no solo eso , me las regalo ya que no tenía cambio del billete que tenía . Estas actitudes INCREIBLEs INESPERADAS de estar en el lugar de ese turista , convierte en pedido al mismo hotel que tenga en cuenta esto y que por elllo uno retornará si dios quiere ni bien pueda volver a viajar a ver a mi hijo y es la mayor recomendación para estar hospedado allí la calidad de gente ! Pudo decir el hotel no tiene y solucionó el problema . Eternamente agradecida !! inolvidable y dios valore ese reconocimiento junto a su superior en el hotel ! Gracias ! Maria. Argentina

This is a great Hampton Inn! Staff is very friendly and helpful (Sunni at the front desk helped me out with a wardrobe malfunction right before a wedding I was attending!) The rooms are also clean and comfortable. Breakfast was very well stocked and tasted great too. The only reason I’m knocking off a star is that there were some maintenance issues with my room. There was a spot where the wallpaper was peeling up, and a place in the bathroom where the vanity had some kind of warping/water damage. Fix the maintenance issues, and it was a perfect stay!

Estaba muy molesto de ver una película de desnudez y una escena de un hombre desnudo y una mujer con sexo (AKA porno) en el lobby / desayuno TV. Estaba aún más molesto cuando, después de pedir al director, Diana, que cambie el canal que llegó a la zona y yo, en lugar de cambiar el canal a algo más apropiado, El hotel está en una zona de interés muy grande, pero no es un hotel de interés muy grande. A pesar de que me quedé en esta Hampton al menos una docena de veces el año pasado o algo así. No volveré. Mantener la televisión pública porno fuera y enseñar a los gerentes cómo tratar las cuestiones de política empresarial sería mi sugerencia Hampton/Hilton. El hotel está muy bien situado y las habitaciones están limpias.

”I was extremely disappointed with the staff at the Hampton Inn in Austin, Oakhill. The staff were rude, argumentative, and unprofessional, lacked any sense of candor, and genuinely seemed like something you would see in a bad movie. For context, my wife traveled to Austin on a business trip, and I was recommended by a colleague that she should stay at this hotel. I couldn't go because I was in Pennsylvania, visiting my mother in the ICU unit at Passavant hospital. I told the representative I wouldn't be there because my mom was being taken off life support, and it would only be my wife checking in. I mentioned this to the worker on the phone because I wanted to know if my wife could use my military discount if I booked the hotel for her and sent them a copy of my military id via email, as they requested. ”There After her check-in, I received a call from the front desk, stating that they could no longer give us the military rate because she didn't present the ID. I was confused by this because they asked me to send a copy via email, which they now had on file, but the representative was unwilling to listen. I asked to speak with the manager and she was even more uncooperative and downright disrespectful. I continually asked if I could explain myself, and let them know they have my ID on file, but the woman threw a tantrum and said my wife has 30 minutes to leave their hotel and we just paid for 5 days. It was easily the worst hotel experience I've had in 42 years, and I wouldn't recommend anyone stay there. I have a long list of colleagues that come to Austin and work in this area, and it's a shame for military families to be treated with such disregard. I would not recommend this hotel to anyone, as the poor level of professionalism and candor from the staff was unacceptable. ”There are many other hotel options in the area, and I would suggest looking elsewhere for a more enjoyable and customer-focused stay.”

La habitación es limpia, el servicio es bueno, la comida estadounidense es más lejos de la ciudad. Hay instalaciones comerciales alrededor. Pero, como en otros lugares de Estados Unidos, es mejor alquilar un coche, pero Uber también es conveniente, pero el precio es más caro.

We were pleased with our one-night stay before catching an early flight home. The front desk was very welcoming and clearly explained their shuttle system. We decided to return our rental car to the airport that evening since we had an early flight the next morning, and it was seamless. Their driver Raul was especially nice. Our room was as expected on our Hampton stays--clean, and super comfy beds with lots of pillows (not sure why some have complained the rooms feel dated, as ours didn't at all). A microwave would have been nice and the breakfast didn't start early enough for our departure, but these really weren't a problem. Our only complaint was a shortage of outlets for our multiple electronics. It was great to have a wonderful Mexican restaurant right next door, and we noticed a Waffle House one block away. Our 5:30 a.m. shuttle was ready for us and we sure appreciated that it was only a 5-minute ride to the airport.

I'll start by noting that this is handily the nicest Hampton Inn I've ever seen, in part because it's quite literally almost new, and doesn't seem to be drawing much guest traffic as of yet. At the same time, it's also one of the most oddly located hotels I can recall seeing – and I say that as a one-time professional hotel critic. (I couldn't even hazard a guess how many I've stayed in, but it's over 500.) Just for context: I live in Austin, and as it so happens the Hampton Inn is about a 10-minute walk from my apartment. (Since I'm a hotel nerd, I've stayed in most of Austin's at some point.) At least until this one, the Hampton Inns I've seen were largely or entirely ”either-or”: a given property was either a standalone, basically cookie-cutter design in suburban areas, small cities and along various highways, or it was an urban ”mid-size” tower which I'm putting in quotes because that usually means at least 10 stories. (The Hampton Inn in downtown Austin is 16.) I watched this place being built from the ground up, and I was admittedly quite surprised when I saw that it'd be a combo Hampton Inn / Home2Suites development. (The latter was built simultaneously in a separate building.) Reason being: the surrounding area has a severe shortage of apartments to rent, and up until shortly before it opened, the development had no signage of any kind. (Like others, I assumed it was another apartment building or something.) And while East Austin in general is trendy, there aren't any restaurants or bars particularly near the hotel. Further, East Austin remains very much hit-or-miss: the area has million-dollar homes within two blocks of public housing projects. This is true for the hotel as well. I do NOT mean to infer that public housing is automatically ”dangerous,” or even that East Austin has a ”crime problem.” My point is that the immediate surrounding area is quiet at night since it has no retail business, restaurants or bars, and particularly if you're not familiar with Austin, I'd definitely avoid walking to the hotel via either E 4th or E 5th St. Finally, there are several nearby boutique hotel options that don't seem to cost much more (at least at this writing), and are all better-located. The East Austin Hotel and Arrive Hotel are both on Sixth and further west, closer to the area's restaurants, bars & nightlife. The Heywood Hotel is a true boutique on Cesar Chavez St., and it & Sixth are where 90% of East Austin's things to do are located.