Hotel Yash Executive

Actually it is -1 the hotel yash executive is terrible . I book executive room and they gave deluxe room there is no wifi, no shaving kit, no bath towel, no proper cleaning

Dear Hotel Yash Management, I am writing to express my disappointment and frustration with my recent stay at your hotel. Unfortunately, my experience was marred by subpar service and unprofessional behavior from your staff, particularly Vaishnavi. *Issues Encountered:* 1. Room cleanliness and maintenance were inadequate. 2. Service was slow and unresponsive. 3. Vaishnavi's behavior was harsh, unhelpful, and unwelcoming. *Specific Incident:* On [date], I requested [assistance/request] from Vaishnavi, but she responded rudely and dismissively. Her attitude made me feel unwelcome and disrespected. *Expectations:* 1. Cleanliness and maintenance should be prioritized. 2. Staff should be trained to provide prompt and courteous service. 3. Employees like Vaishnavi should undergo customer service training. *Recommendations:* 1. Improve staff training and accountability. 2. Enhance room maintenance and cleanliness protocols. 3. Address Vaishnavi's behavior and consider retraining or reassigning her. *Conclusion:* My stay at Hotel Yash was disappointing, and I would not recommend it to others. I hope you take my feedback seriously and implement necessary changes to improve your services.

Right from my arrival at the hotel & till my departure, i was met with a very warm welcome & send off. All amenities in the room were in perfect place ( except the phone instrument. Service & response was impeccable, whether in room service or at the breakfast room. Morning breakfast was fresh & very satisfying, just like their service with a smile. A special mention foe the reception check in staff & the security guards on duty- as a one night guest, i was treated royally. It became a memorable stay. Everyone went beyond their means to satisfy me in every way. I thank the hotel management for such an excellent staff & services. Would love to come back here again. Thank you very much. . Right from my arrival at the hotel & till my departure, i was met with a very warm welcome & send off. All amenities in the room were in perfect place ( except the phone instrument. Service & response was impeccable, whether in room service or at the breakfast room. Morning breakfast was fresh & very satisfying, just like their service with a smile. A special mention foe the reception check in staff & the security guards on duty- as a one night guest, i was treated royally. It became a memorable stay. Everyone went beyond their means to satisfy me in every way. I thank the hotel management for such an excellent staff & services. Would love to come back here again. Thank you very much.

Wash room not clean, linen not clean, staff is rude, not good for family,

Overall satisfactory stay. Room service staff were cooperative, rooms were clean. Overall a nice experience.

Room service is bad. You have to call then multiple times to get the service. Tv sets were not functional also.