Athens Zafolia Hotel

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The hotel was located in a nice area surrounded by restaurant, coffee house, bake house and supermarket. Although it was frequent by tour group, it maintain the cleanliness you expect to a 4 star hotel. The staff was helpful and patient. The breakfast was awesome

Outstanding hotel in Athens! The lobby is beautiful and the staff were amazing. Everything was ready for my group when we arrived and that was impressive. The rooms were spotless and the food was magnificent. The bathroom was large with a bathtub and all the amenities you needed for a couple of nights stay.

Upon arriving home after staying at the Zafolia I realized that I had left a pack of outer wear behind. I immediately contacted the hotel who replied that the clothing was indeed in their 'lost and found'. They instructed me as to how to retrieve my package. I received my 'lost items' in less than a week, going from Athens to St Catharines, Canada. I shouldn't have been surprised at their attention to my problem as the staff there was always very professional and accommodating during our stay.

We stayed 3 nights in this hotel in October as part of a group. We arrived at 3am and check in was quick and efficient. We were disappointed to be allocated an interior room which had a window looking out on a courtyard and was very dark. We didn't ask for a change and do realise that someone has to get that type of room. Its just a pity such dark rooms exist at all. The room was clean and the bed reasonably comfortable. Pillows aren't good and only one extra one was provided for a double room. I wasn't impressed with paper cups and thin matchstick type stirrers for tea and coffee. Not expected from a 4 star hotel. I consider paper cups to be dangerous for hot drinks as they are too hot to handle. Coffee shops provide stronger cups and often cardboard holders for them too. Breakfast had a wide variety of items on offer though hot food wasn't always hot even at 7am. The fruit isn't fresh but tinned. The breakfast area itself is well laid out with comfortable seating. Staff work hard and were helpful. As it was October we didn't avail of the roof top pool. The metro station is 1km from the hotel. This hotel is good but with room for improvements as I have mentioned in this review.