Hotel Lozenge

Service, service, service, along with location x 3. Super clean and comfortable. I had a long correspondence with Marietta from the front desk, having to add a night to our stay, while the hotel was fully booked. She was quick to reply and offered good advice and information. It was a real pleasure to have someone like her on the "other side" and be assured that everything is taken care of. The hotel management should be proud to have someone so service-oriented like Marietta. Many thanks to you and all the other staff !! Kudos to Yanis (spelling??) for providing an excellent fresh squeezed juice to complement a varied b'fast.

Hotel was in a great location. It was in a mall, so be aware that a taxi can't pull up right outside reception, there's a short walk from the road with your luggage. The staff are wonderful and nothing is too much trouble. They are always checking on you, smiling and asking how you are. Breakfast was included in our stay and while it was modest in offering, it was handy to have in the mornings. The room was spacious, beautiful big bathroom with an amazing bath. No view however we did have a balcony and could open the door for fresh air. We don't love airconditioning on all the time, so to turn that off and have fresh air in our room was amazing. Great location being surrounded by high-end boutiques (ie. Rolex, Dior, Gucci etc) and great cafes/eateries. A little supermarket down the road and two streets away is a laundromat which was really helpful! It's a block or so away from Ermou St and main tourist area which is great, it's not as noisy, and a 15-minute walk to the Plaka. Only downside - The lights outside the balcony are on each night until late and the window treatments aren't the best, so light does shine in to the room when you're trying to sleep. The bed is very soft and bouncy. It's ok when you lay flat on it, however we prefer a firmer mattress so it wasn't the most comfortable sleep.

Second time we’ve stopped at this hotel and on this occasion we’d had a long ferry trip so once we got to the hotel we were both tired and fed up. The receptionist greeted us with a lovely, warm smile and said they had given us a room upgrade . This made our day so much better. The room was massive with a large balcony, it was fabulous. We had a meal at the hotel which again was fabulous! The breakfast is great and we had the best time again. All the staff were friendly and polite (I’m sorry I didn’t get names ) Would definitely recommend and if we come back to Athens again this is where we will stay

I enjoyed visiting the cafe of this hotel. Their coffee is great, and the service they provide is exceptional. The waitress who served us, Jenny, was very professional. The cafe is located near the Syntagma Square and seems to attract the creme de la creme of Athenian society, celebrities, diplomats, businessmen etc.