Best Western Plus Royal Mountain Inn Suites

The night manager that checked me in was very friendly and helpful. I needed a late check out and while she wasn't fully able to accommodate my request, she made other parts of the hotel available for my party to wait for me to get back to pick them up.

This was a nice place for the money. Decent towels and bedding. Yucky toilet paper. Quiet building and neighborhood. Good for overnight stay while traveling.

From checking in to leaving all the staff was just super. The breakfast was really good and plenty of fresh food.

Our room is large, with a comfortable bed and couch, and is very clean and quiet. The internet and tv work well, and the refrigerator even has a small freezer space. Our only problem was that it is actually located on Business 31 and the address given on ******* is just route 31, so we drove all the way around on 31 then back through town on Business 31 to find it.

Staff was extremely helpful and courteous, will stay here again

Check the ice bucket The staff was very friendly, we did have one issue that was brought up to management. My on day two my wife went to go get ice from the ice machine. She took the ice bucket that was provided in the room only to get the ice machine to take the lid off the bucket to find a used condom in the bucket. We immediately took it to the front desk to let them know but was told that it would be brought to the house keeping but that there was nothing more that could be done due to us booking this trip though a 3rd party (**********) we will stay again but will make sure to check the whole room next time we decide to stay that was it can be sorted out before the 2nd night.