syn1988
1 de enero de 2025
We were at the hotel for one night in December on a trip from LA to SF. The hotel has just opened and the old reviews should be disregarded. The hotel is fresh and clean. Check in took ages, not sure what was going on, trouble with the computers or just new staff. Every staff member was kind and trying their best. The room was clean and bed comfortable. The shower is amazing. There is a refrigerator in the room, no microwave. The ice machine was broken. The breakfast, 6-9, was a free for all with too many guests, and not enough staff to keep up with the food. There was no salt or pepper. It took a very long time for the food to be replenished. You could sit and drink a cup of coffee while you waited for the food to come out, if you could find a place to sit. The area was not large enough to handle all the guests at the 8:30 hour. The hotel was not completely full, thank goodness, as there is no way they could handle it. They only had it probably half full for a soft opening. Once the hotel gets the kinks out, the staffing it needs, etc I would give it a 4 rating. Currently, it is clean, the staff very friendly, the beds comfortable.
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