Mövenpick El Sokhna

設施：很喜歡的 衞生：乾淨衞生 環境：靠近海邊🏝️，看日出，看海上生明月夜 服務：很好，物超所值，我挺喜歡的，地方不在赫爾疙瘩但是小眾的地方，體驗感不差

The Worst Experience at Movenpick El Sokhna Hotel I checked in on Monday, 11/2, with my trolley bag, laptop bag, and another bag containing my football. 1. From the very beginning, after receiving my room keys, no one offered to help deliver my bags to the room. 2. The room was very old, with outdated furniture and a TV with a bad signal. 3. The bathroom was also very old. The Biggest Issue: Theft and Unprofessional Staff My football was stolen from my room. When I filed a complaint, the Head of Housekeeping and the Head of Security accompanied me to search for it, but unfortunately, it was not found. I pointed out that the only person who entered my room after I left was the room service staff, and I complained about him. However, the response from the Head of Housekeeping was completely unacceptable—he raised his voice, refused to acknowledge my complaint, and even became aggressive, almost leading to a physical altercation. The Head of Reception and the Head of Security had to step in to calm the situation. The next day, when I met with the hotel manager, he told me that the room service staff had been investigated and that there were “no doubts” about him. No compensation was offered. He also mentioned that the Head of Housekeeping received a four-day penalty. I told him I would escalate the matter to the Tourism Police to ensure the situation was handled properly. When I returned to my room to check out, I suddenly found my football there. This confirmed to me that Mövenpick El Sokhna has zero professionalism and employs thieves. Highly NOT recommended!

The ground floor renewed bedrooms are very comfortable, clean , well equipped and spacious! I liked the house keeping man’s attitude, very well behaved, helpful and polite , his name is Hany , thank you Hany for your kind service ! Receptionist was nice, supportive and keen to please the guest as mush as possible! Special thanks to the buffet team as they are polite and very helpful, thank you chef Ahmed and chef Mohamed for making us specially a delicious Om Ali , it was so yummy ! Oriental desert corner needs to be improved !! Thanks to the salad chef, the salad bar was so delicious and delightful also the barbecue corner was great & tasty! The animation team is nice , active and tries to please everyone, thank you I sugget to make more price offers and family packages frequently ! Kindly reconsider the forbidden fishing policy in the hotel , it could be allowed in some specified zones as it’s a pleasant and enjoyable hobby for many guests !! Looking very forward to repeat this nice and relaxing holiday with this nice stuff soon isA ! Kind regards and best of luck Shaimaa

Unfortunately, it is not enjoyable at all. It lacks many services and activities. It is extremely boring. The stuff there don't know professionalism in their work, except few of them who deal in a very friendly manner. The only thing fantastic is the beach

I got used to visit this resort. Probably the best option in the area. This resort is ideal for all options, work, pleasure, solo, couple or family. The rooms are nice and well-equipped, where better rooms have a full or partial sea view. TV with a bit limited satellite channels, and fairly good wifi as well. The pool is nice with a view over the mountain and the sea. While the tiny beach is ok but the water is not that nice since it is full of spiky seashells. Breakfast is good, but dinner is not always that good, especially desserts. The hotel garden is not bad with little ponds over a riverlike fountain. The resort is highly recommended, and I will definitely visit again