Mountain Chalet Aspen

Honestly, the service left a lot to be desired. I don’t care that the place is a million years old and well established - it doesn’t give them a pass to be rude and unwelcoming. Hard pass, will not be coming back or recommending to anyone I know. Only giving it 2 stars because of its great location.

I am absolutely in love the Mountain Chalet! The front desk folks are so nice and down to earth. They were also very kind and welcoming with my 2 poodles! The hotel is so adorable and quaint. It has lovely vintage vibes that give the nostalgia of a loving grandparent’s home. While visiting this past weekend, my friend and I added on 2 more days because we were in love. And the prices are phenomenal for the location and accommodations! The pool and hot tub are clean Breakfast is delish!!! There are different features each day and I was amazed all of that yumminess was actually included in the room rate! We had eggs Benedict and blueberry pancakes. The fresh fruit was ripe and perfect. Also available are cereals and bagels and toast, orange juice and coffee. During the afternoons fresh cookies are served in the lobby with coffee! I mean I could go on and on. I’m so sad they will be closing for remodel soon. Go visit now while you can!

Wow, just wow ! This hotel is magical. Me and my girl had the best stay ever at Mountain chalet. This hotel has unique feeling about it that’s hard to put in words. It’s not a new flashy hotel, it’s a heirloom full of history you will grow to like. The bar upstairs is the best place in Aspen to hang out. The free breakfast was really good with freshly squeezed orange juice. It made our stay a lot more convenient and affordable. Mountain chalet not only have the best prices in town, the people that work there make you feel like your right at home.

The Mountain Chalet has been hosting friends of John Denver gathering for the past 25 years. It’s been perfect for this giant group of people and it holds special memories for many many people. We truly hope the tradition can continue. Fondly, DeeDee Brown

The culture is totally friendly and helpful and open hearted . A real treat! Snacks and drinks available, big breakfast. Staff best of any place I’ve ever been. Not fancy but has everything you need, pool, hot tub, gym, very functional and often large rooms although once I stayed in a smaller room. Right by the buses to the lifts, on the main drag with other hotels and restaurants

Had an early flight and the night before arrival was told there was no-one in the room and we could check in early. Upon arrival, it turns out someone had taken the room. All fine, check out at 11, so in theory the room should be available at 12. However, no-one asked the staff to prioritize and when I requested (sitting in the lobby next to my empty room (door open) was informed cleaning services "has to go in order". I've watched them clean 3 on this floor next to the lobby and not the one I'm waiting for. The Manager, a grumpy elderly man didn't apologize, rather insisted check-in be at three and "that's the way it is". Avoid.