Woodrun Place

We had the most amazing family stay here at Woodrun Place due to so many factors. Firstly the apartment complex itself is amazing ! our condo was so incredibly spacious and spread over 3 levels and we had ample room to host a wonderful Xmas lunch with family and friends. Taylor and Emily on reception are so very helpful and go out of their way to help in anyway. would highly recommend staying here ! and we will be back !

This place is a dump. We booked the Hyatt way in advance, confirming multiple times, including on the day of our arrival, that we would have 3 king beds. We were sent photos of a beautiful condo, and read great reviews. When we checked in, the place was in bad shape, and we didn’t have the 3 king beds. One room had old shabby twin beds, one had a queen. No manager was on staff… all week. We waited an hour and a half for the resort staff to call a manager when we checked in, but they were unable to even look at other accommodations for us. It’s been two weeks and we still have not received a call or email back. The booking agent has ignored us. The condition of the condo was in disrepair, and not something anyone should be expected to pay $9,000/ week for. The bed spread was torn, carpet was dirty and fraying, and windows were broken so you could not open them. A smashed cocktail glass was sitting in the middle of the drive and hit our tire- nobody was taking care of the grounds. This place is in disrepair- they are just collecting checks.

Stayed at Woodrun place. The condo provided was very spacious, spread over four levels. However it is not on the slope (as advertised) and requires a decent walk to nearest lift location. Housekeeping services are good and offered on alternate days.