Aloft Asheville Downtown

Great hotel! Great location! Appreciate how dog friendly! Thanks!

I’ve stayed at Aloft properties many times over the years and in many different states. This was the first time I’ve actually been so irritated with the lack of cleanliness that I requested a room change. The initial room had fur as well as food particles left behind on the counter surfaces. The second room not only had remnants of fur on the hard surfaces, it also smelled damp and musty. This had had me sneezing to the point where I wasn’t sure if it was being caused by a pet allergy or mold. Two for two. When I inquired about the state of the rooms and the pet policy I was informed that the entire hotel was ‘pet friendly’. I responded by recalling that at other locations in my past stays, pets were allowed, but only on certain floors; not the entire hotel. I’m not certain if that policy has changed overall for the entire franchise, or, if it’s unique to this particular Aloft location and I didn’t bother trying to clarify because I wasted enough time switching rooms and had already checked in later than I had planned too. I chose to stay put because I only booked one night, my car was parked in the indoor garage and the downtown location was perfect. Staff was also very apologetic and tried to be as helpful as they could but if I had booked a longer stay I most likely would have left.

While the staff were friendly and responsive, the property was disappointing. We selected this hotel for three reasons: 1. Pup friendly 2. Location with a balcony area overlooking Biltmore Ave 3. Pool The pool was closed during our entire stay as was the balcony. Asheville offers many accommodation options and we’ll be choosing those in our next stay.

This hotel has a good, central location. But it is very loud. First, there is construction noise. That will be temporary but it is disruptive -- and it starts VERY early in the morning. It is sufficiently disruptive that the hotel should have closed during the construction. I know they want to maximize their revenues, but it should not be at the expense of the guest experience. Even worse, though, is the ridiculous amount of dog barking. The hotel sounds like a kennel. This is a hotel that clearly prioritizes dogs over humans. It is lovely than they allow dogs, but they really need to do two things: First, they NEED to have at least one dog-free floor and offer rooms on that floor to those guests without dogs who want it. Second, they NEED to tell guests that bring dogs that the guests are responsible to ensure that their dogs are not barking at night (10 pm to 8 am, or whatever). If someone has a dog that barks all night -- and the owner is not willing to use a muzzle -- then they should not stay at a hotel that accommodates human guests. It is not reasonable for the hotel to put me in a room next to a "guest" that loudly barks -- incessantly -- all night. This really NEEDS to be addressed IMMEDIATELY. It is a huge problem for your human guests, I do not think it is sufficient to say "we will take your comments into consideration" - as the hotel has said to many prior guests who made the same comments. This completely destroys the experience for human guests. The hotel should have a sense of urgency to address this problem.

I’ve been visiting this hotel for years. After reading recent reviews, I thought about going elsewhere. Well, I got an excellent rate and decided to come back . No regrets! All has been as good as ever…from check in, to a very clean, comfortable room.

Location was exactly what we were looking for. Close access to a ton of the breweries, stores, and restaurants. The hotel was clean and modern. The staff were friendly and attentive. If you’re looking for something that has a good proximity to the downtown area, Aloft checked that box for us.

Nice lobby and room. Clean. Attached garage parking $18 a day. Was given two drink “coupons” for the bar. Tried two local drinks an IPA and draft margarita. Friendly staff with plenty of recommendations for local grub. Easy to find. Parking could be tricking if parking lot is full.

Came here with my wife for a quick little birthday and was blown away! The location is perfect, set in the middle of downtown with a ton of brewery and food options within walking distance. The views of the Blueridge mountains are a sight to see and you can do so from their terrace. When we didn't feel like venturing out, the bar was super lively and had amazing service! Our family wouldn't be complete without our furry little friend with us so the fact that they allow pets is a huge plus, the best part of it all being, pets stay free!

Have been a Marriott Reward member for years, but never stayed at an Aloft. The hotel had a fun and comfortable vibe from the moment you walk in, plus they had a parking garage that was included in your stay for $18 per night. It was worth it. The Aloft in Asheville was perfected located around all the fun things to do in downtown, plus only 2.1 miles to the Biltmore. Plus the Aloft allows pets for those traveling with their furry friends. Plus the WXYZ bar was well stocked and the bartenders mixed some delicious cocktails.