Fairfield Inn & Suites Asheboro

I worked at a Hampton inn, and know their high standards. thus location did not meet their Standards, not a happy face at the desk , a warm welcome, not so much. The room service is expected to be cleaned or serviced every day. No excuses we don’t offer that on daily basis, For the price you pay for one night one would expect , Clean room service daily, First night horrible night sleep they’re standard pillows are worthless. I usually bring my pillow, but forgot, because if you’re only going to stay a a Hilton property once a year, it’s not on your mind when you are packing for a weekend stay, This location , needs improvement, in their Staff hiring.

We have stayed here many, many times and our complaints are always the same. Management..... Wake up!!!!! I am a titanium member and a lifetime platinum member , so I am no stranger to Marriott. We have stayed in Marriotts all over the world . We are forced to stay at this hotel when we come to Asheboro because there is nothing else available, but we may sacrifice our loyalty for a decent hotel. The people here are GREAT, but the TV always has issues (sucks), it's always hot in the lobby, hallways, breakfast areas and elevators. This is our last time staying here until they make some changes. Do not stay unless someone reports they have made changes.

It was ok until I saw where they charged me a smoking fee. Never told me or gave me a reason or receipt. Had to fight for a receipt. They took both charges and added them together so I couldn't dispute it with my bank and then charged me another charge. ONE night... for a week I had 682.00 taken from my account. Then they eventually took the one charge off but they still charged my card unauthorized. Talked to everyone including Manager of Manager, Deanna. She just tried to smooth things over. FACT is they scammed me. I don't smoke and they never sent me proof like she said she would. This is wrong. Kept talking about compliance. I know all about compliance, but I also know about FRAUD. Bank did not support me.

Nothing a lot different from the normal Fairfield Inns and Suites except the staff! I am not sure a can remember a place where everyone seems to be friendly from check in to check out! I may be wrong but, on the surface, it seems to be a great place to work. The only negative was no USB ports. Our room had adequate lighting along with great blackout shade for the window allowing us to sleep in! Nice, large counter in the bathroom which is always a plus. The room was clean and comfortable.

We were disappointed with the hotel. It was substandard and they charged a lot for the overnight stay. They haven’t refreshed the hotel in years. The bathroom sink wouldn’t drain properly and the bedroom TV pixelated and had few channel options. I told the front desk but didn’t get the feeling that anything would get done. I would not return to this hotel again. I would recommend that hotel seekers look elsewhere.

Avoid Room 105! Mold everywhere, including when we unfolded the sleeper sofa. First, no mattress, but the inside of the bed was covered in mold. They knew this because a bungee cord was wrapped which you had to remove to open up the bed. Room smelled awful. Thankfully, they gave us a another room. Next morning, breakfast room woefully inadequate, way too small. Families were standing everywhere around eating. Food was standard fare. I would not stay here again. The comfort Inn and a Holiday Inn Express were also right there. I should say the staff was very nice.

We stayed here three nights. PROS Rooms were nice and clean. Breakfast was good with waffles, scrambled eggs & a breakfast meat Good blackout curtains Ice machine at elevator CONS The shower/tub didn’t have a detachable shower head The A/C long cycled all night, so the air went from cold to warm and back all night Bed was not as comfortable as the one in Raleigh

We stayed here one night enroute to Pennsylvania. I checked the ratings on this website before booking the room. All the recent reviews were favorable. However we had an awful stay. The floors were not clea, towels had long brown hairs on them and one looked like a rag bag reject. The shower temperature was lukewarm at best. Also the a/c didn't keep the room as cool as the thermostat indicated. So a warm stuffy sleep The breakfast was only lightly warm. We were extremely disappointed in our stay. This is the first and last stya for us at a Marriott property. We might have mentioned our concerns when we left, but the front desk clerk looked like he just woke up and got dressed in the dark. He didn't exactly insprire confidence. Never again.

We like to break up our drive to Myrtle Beach with a stay in Asheboro. The Fairfield was the perfect stopping point. The hotel is a bit dated but it was clean and the employees are all top notch, genuine, friendly and willing to help in any way. Being Bonvoy members we were given a room upgrade which was a bonus. If your looking for a sports bar with great food check out Kickback Jack’s-close to the hotel. We received a coupon for a free appetizer from the hotel for inquiring about the restaurant)