Usuario invitado
14 de julio de 2025
My boyfriend booked this as a birthday gift for me and we travelled over 2 hours to get there. We were expecting a relaxing 4-star experience — what we got instead was a total letdown. The hotel was DIRTY, with stains on the furniture in the hotel room and a broken window. The whole place felt grubby, dusty, and completely neglected. Skirting boards around the facilities were thick in dust & cobwebs. I’ve stayed at nicer Premier Inns & Travel lodges. The “spa” was nothing more than a pool and a jacuzzi — extremely misleading from the advertising. The changing rooms were smelly with visible dirt. The food was poor, (frozen pre packaged meat, watery salads) and even the outdoor area (which could’ve been the one saving grace thanks to the nice weather) was a mess — littered with empty glasses and rubbish flying around. We were also swarmed by wasps everywhere we went, making it impossible to relax. The whole place felt more like a care home than a luxury retreat. We were so disappointed, we didn’t even stay the night and made the 2-hour journey back home the same day. Total waste of time and money. Avoid at all costs. Definitely not worth the rating it’s been given. We have requested a full refund and would advise others to think twice before booking.
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