Asure Adcroft Motel

It was a last-minute booking due to the light show on in town with only one room remaining, this was small but perfectly formed. all that we required for our one-night stay and more and very convenient for our needs and cemeterial to most requirements, with helpful staff made for a pleasant stop over will stay again. Roy, we travel often. .

Great service. Was really clean and the owners were so friendly. We would love to stay here again.

A lovely welcome on arriving, not the newest units but nicely painted in and out. One of the cleanest motels we're started at, well appointed, heaps of utensils, good size units. Certainly value for money we'll be back highly recommend the management and their motel we'll done you have very high standards.

After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with the owner on the phone. She spoke extremely abrasively, stating “do you …. know what time it is” (profanities REMOVED in November 2023 to fit TripAdvisor guidelines). I replied informing her of the flooding and apologising for the late call. We clarified it was for one night, she said they had vacancy and took my card details. When we arrived, the women was awfully disrespectful. She laughed in our faces while rudely saying (with curse words) “can’t you see how booked out I am” (denying what was said on the phone & that she ever spoke to us, again with more profanities I won’t mention) I suggested it was a miscommunication to which she scoffed & continued “you want to check in now?!” We left with no room, a terrible experience after a long day, and spent the night in my car in a carpark - a true story! My partner and I will never visit an Asure motel again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or anything similar. We didn’t get her name but she was a short, pale skin female in her late 60s with a brown bob hairstyle.

After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with the owner on the phone. She spoke extremely abrasively, stating “do you …. know what time it is” (profanities the employee said were removed in November 2023 to fit TripAdvisor guidelines). I replied informing her of the flooding and apologising for the late call. We clarified it was for one night, she said they had vacancy and took my card details. When we arrived, the women was terribly disrespectful. She openly laughed in our faces while rudely saying “can’t you see how booked out I am” (denying what was said on the phone & that she ever spoke to us!) I suggested it was a miscommunication to which she scoffed & continued “you want to check in now?!” We left with no room, a terrible experience after a long day, and spent the night in my car. My partner and I will never visit an Asure motel ever again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or anything similar. We didn’t get her name but she was a short, pale skin female in her late 50s/60s with a brown bob hairstyle.

Everything was okay for us excellent service.