OMO7 Asahikawa by Hoshino Resorts

The room hygiene is so poor. Room and bathroom have a lot of human hair, even the bed also has tiny hair.

Nice and friendly staff, check in and out very smoothly. Breakfast food is not much selection but nice.

The washroom is a big old, but everything is perfect, the room is very clean, just amazing. Thanks for the service.

A very pretty hotel. Service is top notch, also the decoration of the lobby area is so aesthetic. Rooms wise very big also

This review is for Trip.com's service, not too much on the hotel. Prior to booking the hotel room few months before my stay, i wrote and asked if the room that i am booking could accommodate my family of 4. It was a room with 3 beds. I have 2 adults + 2 children (8 & 10 years). I have been travelling around Japan and have been staying with hotels with triple bed, without problem. There were no reply from Trip.com and the hotel, i assume all is good. Things were horrible upon check in when the hotel told me i can't check in to the room with 4 people, and i will need to take an extra room for 2 nights. Worst part was, i will need to also change room as hotel do not have same room for 2 nights. It was a Christmas night when we checked in, it has really spoil my festive mood totally. Not only i have to pay additional for the rooms but it has spoilt our night as well. Feedback to Trip.com and they are compensating me $45 for all the inconveniences that i have gone through. Utterly disappointed after being a loyal member of Trip.com

I recently stayed at OMO7 for one night and had a pleasant experience overall. The hotel lobby is lovely, featuring a cozy atmosphere with plushies that I think children will particularly enjoy. Upon arrival, we were greeted with a free welcome drink, which was a nice touch. Check-in was efficient and hassle-free, allowing us to quickly settle into our room. Overnight parking is available at a cost of ¥1000, which is quite reasonable. The breakfast spread was decent, with a variety of options to choose from. I especially enjoyed the seafood bowl with yama wasabi and the hot waffles with smoked salmon. The addition of cracked black pepper to the waffles made them particularly delightful. Our room was small but decent, with all the necessary amenities. While it was a bit dated, it was comfortable enough for our short stay. In the evening, we took a leisurely 30-minute walk to Heiwa Dori for dinner, which was a nice way to explore the area. Overall, OMO7 provides a comfortable stay with friendly service and good amenities. It’s a great option for travellers who plan to explore Asahiyama Zoo.