Usuario invitado
1 de octubre de 2024
Whilst the room was to usual good standard, pricing pretty expensive, the situation with eating was completely unacceptable. I do believe the limited offering with the 'Roundstone' being in limbo should have been made clear at time of booking. Menu and staffing situation were that limited that before ordering it was pointed out by staff there was a very nice Indian nearby? Being Coeliac limited offering meant even less choice for myself, although quality of food was okay. Prebooked Breakfast was a 'mare' with staff complaining about being alone, not shown Allergy book and got told no GF cereal but that's okay people only come for cooked breakfast anyway. No glasses for juice, no pastries/bread for my partner, coffee machine out of order ( went back to hotel to get nescafe sachets so we could make our own). Asked for and eventually got cold/stale GF toast, for cooked breakfast asked for bacon, beans, mushrooms (got offered vegetarian sausages because they will be fine?), asked for plenty as that was all I was having. Eventually came out as one rasher of bacon, small scoop of beans and a handful of mushrooms, very disappointed asked for more and finally received two bits of bacon about ten minutes after we had finished eating.
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