Usuario invitado
13 de marzo de 2024
I stayed more than a week in this hotel with my partner. The staff is great, but the management of the hotel is very unpleasant: refusal to grant me even a 1 hour late check out I had asked (I had booked the hotel direct though, to favour them), the manager (Dutch or from South Africa) stopped saying hello or talking to us after my partner who is black checked in, the other manager and owner I think used the hotel for her personal use and flooded the swimming pool and the sundeck around with dozens of guests for a full-day party for her kid, making loud noises, and with numerous kids flooding all day the rather small swimming pool, as if it was not bothering the hotel gests! The day after the dining room was closed all day including at lunch because 20 professionnals were attending a seminar in the hotel. THIS IS NOT A HOTEL BUT THE PRIVATE PLACE USED BY THE MANAGERS FOR THEIR PERSONNAL NEEDS AND BUSINESSES OTHER THAT HAVING HOTEL GUESTS
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