Princess Hotel

Rooms were cleaned every day, bedding and towels changed every few days. Nice basic fresh breakfast (not for you if you can't live without beloved bacon or other processed food like some other guests 🤣) polite hard working staff. Lovely restaurants nearby . The hotel is basic but I didn't have a problem with that, I wasn't there to watch TV for hours. Nice pool area, with a nice size and depth for children. Beach is across the road. Taxi to the capital costs 8 euro.

This hotel is false advertising its rooms on its website , our room was old , with seriously old battered furniture, a bathroom that had the bath and toilet painted in some strange paint that was peeling - not what I would call a “refurb”. The balcony was tiny, myself and my husband could not sit on the balcony together. The bed was okay and the pillows were comfy. The air con was okay. The tv Ariel was broken. I went to reception straight away to say this is not what is shown online, she told me come back in the morning and speak to the lady on reception. So that’s what I did…I have never encountered someone so RUDE before, she told me the photos on the website are in black and white and that’s why they look different….no the furniture and whole style is different. She told me be happy with what I have, I said I would be had I got what I paid for. She just kept laughing at me whilst talking in Greek on the phone at the same time. There is ZERO customer service or customer satisfaction at this hotel, they literally do NOT CARE!!!! and apparently find it rather funny. I messaged on booking app and had a couple of reply’s but nothing was actually done. I also told her our tv doesn’t work she said none of them do - tried to explain it’s because of broken Ariel. I don’t care too much about that tv as we didn’t use however when we mentioned late one night to bar man the next day it was fixed and shock horror it worked - I knew she was lying. Vile woman. Breakfast is vile - enough said. Pool is nice, sun beds are not comfy. Barman was lovely and so were all the other staff we encountered. I won’t return to this hotel in the future. It is a shame as it looked so lovely on line however the outdated rooms , advertised as different and updated , and that horrible lady lets the place down massively!