Usuario invitado
31 de enero de 2023
1st thing Goa is a beautiful place, good beaches, roads, there is a lot of places to visit in Goa, sea view restaurants are amazing, But the worst part is Casa Obrigado resort, 1st I booked villa for 4 night, later ROHIT (owner) called me and said there is cottage room which is 10k and he gave me concession price which was 9000, so I did ok to ROHIT and asked him to reserve 1st floor cottage room for me on my arrival date. we both were ok and deal was closed, and I asked for receipt of booking. Rohit asked me to pay 2000 in advance so I paid through online. On my arrival day to CASA OBRIGADO RESORT, we didn’t get 1st floor cottage room, as ROHIT PROMISED. I guess they gave room to someone else and charged extra. MY QUESTION IS THEN WHY DID HE PROMISE ME? 😂. Room was not completely cleaned, carpet was full of hairs, which they didn’t vaccum, Curtain was dirty, unhygienic washroom, A/c was not working, there is nothing as they promised in that resort, OH MY GOD they don’t even give proper information or talk politely and their attitude is like we are staying in that property for free. And the day I check out thing was today, When I went to reception to handover room key, the person who work there said I need to pay 1000 more, I asked why? He said that Rohit sir said. Then I called ROHIT, why I need to pay 1000 Rs when we already discussed about price. ROHIT answered me it was a misunderstanding and ROHIT started arguing me that I must pay 1000 for that I said NO. I asked ROHIT WHY YOU DIDNT TELL ME ALL THIS WHEN I WAS STAYING IN RESORT and WHY ARE YOU ASKING ME WHILE CHECK OUT, He said I can’t argue with you now if you don’t want to pay then don’t pay this is how he talk to his GUESTS who book his property, CASA OBRIGADO OWNER IS A CHEATER. I don’t even want to give 1 rating for CASA OBRIGADO, it’s was very bad experience on my last day. And I don’t know why TRIP ADVISOR GAVE THEM CERTIFICATE OF 4 star property without any inspection. Better to close the CASA OBRIGADO REAORT.
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