Usuario invitado
24 de abril de 2025
This is an absolutely beautiful hotel. As a Hilton diamond member, we were upgraded, and the 2 bedroom villa had to be one of the best hotel rooms I have ever stayed in. The decor throughout the hotel and room was stunning. Special mention of Nicholas at check in who was very helpful and joyful. Also special mention of Kate from the kids playroom (which also is so thoughtful). Kate was very pleasant and friendly with the children. The breakfast spread included with our diamond benefit was so generous. Each and every dish was so flavorful, and the portions are huge, so much so that we had to order less to not waste food. The service at the restaurant was so friendly and professional. We had an incident happen in the room the night before we left, and the hotel manager waited in the morning at the front desk to personally apologize to me for the incident and contacted the manager at the next hotel I was going to (owned by the same owner) to make sure we are taken care of. Truly 5 star service. Also very conveniently located to Villagio mall, Aspire park, and Downtown food park.
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