Usuario invitado
5 de marzo de 2025
Extremely disappointing and absolutely not worth the cost. While the property itself is lovely, the service (or complete lack of it) makes this a terrible value for money. Check-in is at an absurdly late 4 PM—I've stayed in hundreds, if not thousands, of hotels and have never encountered such a late check-in time. On top of that, check-out is at an unreasonably early 10 AM. This barely gives any time to enjoy the property, especially since by the time you check in, the sun is already setting. We paid £300 for this stay, only to be told we could check in earlier or check out later—but only if we paid even more. So, they *can* offer better service, they just choose to squeeze more money out of guests instead. It felt incredibly greedy. To make matters worse, there was absolutely no service provided. We weren’t even escorted to our lodge or given any guidance on how anything worked. For a premium price, I expected at least a basic level of hospitality, but this was just unacceptable. For the money, I would strongly recommend avoiding this place. There are far better options where you’ll actually be treated like a valued guest instead of just a source of extra charges.
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