Weinegg Wellviva Resort

Sadly, our stay at Weinegg was a huge let down. I emailed before booking to find out whether their pool was excessively heated or appropriate for lap swimming. I was assured by email: "our 60m SuitePool...temperature lies around 28°C and it's the perfect place to swim laps in". 28 degrees C (=82.4 degrees F) is a perfectly reasonable temperature to swim laps so I booked 2 nights. I was sorely disappointed when I took the temperature of the water on the morning of my swim ( I have learned that pool thermometers are not made available to hotel guests at hotels so I bring my own to know for sure). It turned out that the water was a bath like 88 degrees F (=31 degrees C). For someone who swims laps for an hour, it's not pleasant. It is exasperating to be misinformed as I had doublechecked with the front desk reception upon checking in the evening before. I endured an hour of swimming but it wasn't enjoyable and I would never have considered staying and paying a premium for a hotel with a pool that's so warm. I cannot understand why when they have another indoor/outdoor pool (I checked ...over 90 degrees F) why they insist on keeping both pools so hot?! After showering and breakfast, I let reception know that I wasn't happy about the temperature of the water. The manager wasn't in and reception could not offer any guarantee that the water would be cooler the next morning. I packed my bags and left and never heard from the manager despite being promised a call. The rooms are clean and well designed. The pool is located proximal to the rooms so not ideal. You feel like you're swimming in a courtyard pool. You look right into guest rooms as you swim the 60 meter length. Not only that, apparently I woke up a couple 3 floors above me when they heard me swimming???? and proceeded to reprimand (harass)!! me in German for swimming at 6am. (Hotel told me it was fine to swim early: "swimming in the morning is no issue at all, we only ask our guests to be a little quieter during the early/late hours as a form of respect to the others". Perhaps this couple sleeps with the terrace door open in winter??? I was not making any noise. Breakfast eggs were disappointing. Fresh squeezed blood red orange juice was welcomed. Indoor spa area is a bit tacky.

After 2009 I've decided to return to Weinegg for xmas and it has been the perfect holiday.. Much better than expected... Everything simply perfect.. Updated location and facilities... Staff... Cuisine, food quality and selection... Modern Spa and swimming pools... A real 5 star hotel family run instead with customer care instead of an impersonal brand0 hotel Apart from the accurate cure of every detail what I mostly appreciated is the the peaceful atmosphere of the the environment and the special kindness of all. This is the place to stay when you need to slow down and rest in the countryside. Looking forward to returning soon

Fantastic stay, the hotel has excellent facilities and first class service. Having stayed at top class hotels all over the world the Weinegg is definitely one of the best. Personal service throughout, the owners and Management speak to you every evening to ensure everything is to your satisfaction. Highly recommended