Stella Blue Seaside Resort

Beautiful, instagramable hotel with amazing sunsets every evening. Rooms are well-sized and beds are comfortable. Nice relaxing atmosphere by the pool with the best sun beds I have ever sat on! No problems finding sun beds but we are early birds. The singers in the evening are very good and nice that it is all quiet by 11. The coctail list available on all inclusive is extensive. The staff in the restaurant are wonderful and friendly, catering to your needs the best they can shout out to Jiovany for exceptional service always with a smile. However, women reception staff can be a bit abrasive. The main big problem with this hotel is simply the lack of staff. Having one or two people serving on the pool bar all day is not sufficient to cope with the volume of orders. Although they work very hard they can’t keep up with the number of people leading to huge queues for drinks. Also to be noted staff clearly have designated roles which tends to backfire e.g. chopping fruit instead of serving when the line is 10 people long. There are many glass collectors around the pool but still somehow run out of plastic glasses. Also to note the house keeping could do with some improvements and giving the room a quick clean especially areas that get used every day e.g. the sink. Overall, a positive experience but more staff need to be hired.

We stayed for a week in June and overall it was an average stay. It is a beautiful hotel, the sun beds are really comfy and the cocktails are good however the hotel really needs to work on service as generally it is not good. All the staff clearly have their given roles and will not deviate from it which makes it very difficult as a customer, and is particularly frustrating in the buffet as it often took ages for anyone to come and take a drink order. Some of the staff are particularly rude too, eg the blonde woman in the lobby bar during the day, and one of the glass collectors by the main pool (the one that doesn’t seem to wear a name badge). You can’t get bottled water during the day either, they would only give you a small cup of it, initially they wouldn’t even fill up our bottle due to ‘hygiene reasons’ but they started to at the pool bar later on which helped but relied on us taking the bottle from our room. We had to buy several bottles from the shop and we saw many others doing the same which is crazy for an All Inclusive resort but we had no option! The food variety isn’t great in the buffet in the evenings, but the snack bar is open now which is nice for lunch. The A La Carte is nice but again the service wasn’t great as we sat for ages waiting for a drink top up and they forgot our deserts. There is also no ice cream available, people were buying some from the shop. The entertainment is quite poor (with the exception of the piano/singer one eve), and there aren’t enough seats at the Ble bar where the entertainment is and the bar queue is huge too. The housekeeping service is also poor, our room was not cleaned properly during our stay and the tea/coffee/water was never refilled we had to keep asking at reception. You can’t get bottled water during the day either, they would only give you a small cup of it, initially they wouldn’t even fill up our bottle due to ‘hygiene reasons’ but they started to at the pool bar later on which helped but relied on us taking the bottle from our room. Overall I think the hotel has a lot to work on and whilst I appreciate its new, it’s important they take note of the feedback.

We stayed here in may 2025 ON THE BEACH we booked with the dates was 25/05/2025 to 2 /6/2025 we arrived at hotel at 6 am on 2/6/2025 then checked in then see on app we had to check out on 1/6/2025 and our coach was not collecting us until 2,20 am on 2/6/2025 ready for flight at 5am.We went to reception to try and extend our time for a sleep and shower before getting coach not helpful and rude we asked for a shower room and was not any available which we wasn't told you had to book.Hotel lovely and restaurant staff and bar staff all very good