Stella Blue Seaside Resort

This hotel is brilliant but there is a few things that need changing . The bar shuts at 11pm and any drinks after that you have to pay for which is wrong because the holiday costs a lot as it is . The buffet for tea and lunch is the same food and there’s nothing that makes it a meal . I would love to come back but I don’t know if I can justify the prices for this hotel Shout out to the operations manager for being so understanding

On arrival we were greeted by friendly staff. There is a room tax, we paid £62.00. They requested a credit card - details are left with them. Room was beautiful & had a bottle of wine awaiting with food as it was a very late arrival. Food was good, made fresh and lots of variety and healthy salads - there was no snack bar however aware one has opened today. Staff are so unbelievably friendly and can’t do enough to help. Entertainment is not great, and not enough table and seats for people to watch whatever entertainment is on. The all inclusive bar finishes at 11pm after that you have to pay. Mini bar and teas and coffee in the room is not refilled if used. If you want a certain brand of drink or beer/ cocktail if it doesn’t have a black dot ⚫️ on the menu it’s not included in the all inclusive so again you have to pay! If you want room service you have to pay! If you want to keep your room on it’s €105. However there is significant wash facilities in the communal washrooms below reception. If you want a taxi to Heraklion it’s €45 there and €45 back approx 30 min drive each way. The ocean restaurant the food was beautiful however was left for 25 mins awaiting for a drinks order - as again not enough staff Hotel definitely requires more staff specially at rush hour in the food hall My biggest issue/concern absolutely beautiful hotel however there is not enough sun beds for everyone - you need to get up around 6am to get a bed as normally all gone by 7pm then it becomes sun beds wars with people removing other people’s towels and using the beds. This is not enjoyable on your holiday.

Beautiful, instagramable hotel with amazing sunsets every evening. Rooms are well-sized and beds are comfortable. Nice relaxing atmosphere by the pool with the best sun beds I have ever sat on! No problems finding sun beds but we are early birds. The singers in the evening are very good and nice that it is all quiet by 11. The coctail list available on all inclusive is extensive. The staff in the restaurant are wonderful and friendly, catering to your needs the best they can shout out to Jiovany for exceptional service always with a smile. However, women reception staff can be a bit abrasive. The main big problem with this hotel is simply the lack of staff. Having one or two people serving on the pool bar all day is not sufficient to cope with the volume of orders. Although they work very hard they can’t keep up with the number of people leading to huge queues for drinks. Also to be noted staff clearly have designated roles which tends to backfire e.g. chopping fruit instead of serving when the line is 10 people long. There are many glass collectors around the pool but still somehow run out of plastic glasses. Also to note the house keeping could do with some improvements and giving the room a quick clean especially areas that get used every day e.g. the sink. Overall, a positive experience but more staff need to be hired.

We stayed here in may 2025 ON THE BEACH we booked with the dates was 25/05/2025 to 2 /6/2025 we arrived at hotel at 6 am on 2/6/2025 then checked in then see on app we had to check out on 1/6/2025 and our coach was not collecting us until 2,20 am on 2/6/2025 ready for flight at 5am.We went to reception to try and extend our time for a sleep and shower before getting coach not helpful and rude we asked for a shower room and was not any available which we wasn't told you had to book.Hotel lovely and restaurant staff and bar staff all very good

This hotel is great if you want a perfect relaxing holiday! Entrainment stops at 10.30pm every night so take some games with you ie cards etc And if you have All inclusive don’t expect to get your drinks for free from 11pm. That’s one thing our travel agent didn’t tell us. The staff are amazing and work so hard, Ronald and Maria were amazing will definitely miss them. Only negative things I have to say is we had a lot of ants in our room and waking up to them in bed :( after going to reception regarding this I was told the bed sheets will be taken off and new ones put on, this didn’t solve the problem. Also don’t expect to get a sunbed, people were putting their towels on beds from 10pm or even going out at 5am. I would recommend going for a swim after 5pm at least you can grab a bed to put your stuff on. Overall the hotel was great.

I had a wonderful stay at Stella Blue Hotel with the all-inclusive package. Everything was perfect – from the food to the atmosphere. A special thank you to Marina and Maria for their kindness and professionalism, they truly made my stay unforgettable!