Yunshui Lanting Hot Spring Hotel

Very good and friendly. Very helpful.

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

這個酒店是這次出遊最滿意的酒店，房間大，設備齊全，乾淨整潔，酒店為客户考慮周全，配備了馬桶套，晾衣繩等；酒店配有室內室外温泉，全家一起泡一下，可以緩解一天的疲勞；酒店的早餐在二樓，有幾位女士服務，所有餐具、餐廳環境看起來非常乾淨；工作人員服務超讚，提前會聯繫客户是否需要接站，因為特殊原因，請客服人員幫助了延長酒店退房服務，一切給安排的非常妥當，來長白山真心推薦雲水瀾庭温泉酒店，下次來絕對還會住這兒。

酒店位於長白山腳下，距離長白山北坡遊客中心 衹有5公里。酒店的設施設備完善，床品舒適。室外温泉很舒服。從長白山遊玩回來，能泡去一身的疲憊。酒店的服務人員非常熱情，還有免費接站服務，完美的出行！有幸看到大美長白山天池！

五一出遊長白山入住雲水瀾庭酒店，添加了客服經理的微信，提前安排接站，有事會及時回覆，各方面都不錯，房間挺大的，乾淨衞生離店送了小禮物，體驗很好！另外酒店還有温泉服務，泡澡特別舒服😌

住了三晚，酒店安排了接送機，退房的時候還給了隨手禮。 每天晚上都能泡温泉，玩一天之後泡一泡真的很舒服。 唯一不足的是9點温泉就結束了，每天都要掐着點的往回趕。