Elysium Green Suites

Bonito hotel con funcionalidad limitada de mi aire acondicionado. Trabajó durante dos horas y luego se apagó automáticamente. Le dijeron al personal que no hay cura. El aire acondicionado no pudo reducir la temperatura de la habitación a un nivel cómodo, pero hacía calor afuera (41 ° C). Los ascensores se averiaron varias veces durante mi semana. Los ascensores no llegaban hasta el segundo piso. Aparte de esos problemas, el personal del restaurante y del bar de la piscina es estupendo. El personal de recepción, una especie de enfoque ignorante/indiferente a las quejas. ¡Fue culpa mía que la temperatura no fuera cómoda en la habitación porque el tipo de habitación que había elegido! El hotel es bonito, limpio y moderno. La piscina es genial.

Buen hotel para quedarse un par de días cerca del aeropuerto.

This hotel is not what it seems at all! The service is beyond poor. If you’re inviting international guests then all staff should be able to understand just the simplest English. Couldn’t communicate with the cleaner so had to use a translate voice app as the only thing done was bed the bed being made. Nothing was cleaned as little crumbs on the floor were still there our entire stay! The pool is all one level and doesn’t get gradually deeper, it says it’s 1.4m but more 1.5m I would say so FYI for little ones. The hotel is far from central places and getting an Uber is so difficult, you have to ask the hotel as the taxis there are very territorial! The breakfast has to be the worst I’ve ever had at a hotel. It was extremely limited, constantly had to send eggs back as they were far too runny again due to lack of English they didn’t understand what well done eggs were. The worst part is the lift doesn’t go all the way to the top floor, only goes up one level then you have to take stairs to go up to the second floor! If you book the same room type as a group be prepared to be separated in different blocks as you won’t be in the same building.