Hoteles Courtyard en Anji

Fue un viaje sin cita previa y reservé una habitación a las 8:30 de la mañana durante el período del Día Nacional, no había mucho espacio para elegir. En términos generales es bastante satisfactorio, con la escala y configuración que debe tener un resort, pero es un poco antiguo. La actitud del camarero sigue siendo muy entusiasta y está ansioso por informarle sobre las atracciones cercanas. La cena se cenó en el hotel. Había muchas opciones. Era digno del tamaño del grupo. El sabor estaba bien. El ambiente es muy bueno, hay una colina privada detrás y el hotel también tiene una fuente termal, que no abrirá hasta noviembre. En resumen, se recomienda quedarse aquí para viajes de placer.

La habitación grande, la habitación es grande, el servicio es bueno, el estacionamiento de vacaciones debería estar a la mañana del día. Al principio, el cuarto tenía un pequeño problema y se cambiaba inmediatamente. La tarjeta de habitación también fue para tía para ayudarnos a traerla. No tiene que cambiar por sí mismo ～ El hotel tiene un pequeño parque de entretenimiento, los niños son más pequeños o están interesados No está lejos de todas las atracciones

Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.

My stay at this resort in Anji was exceptional. The quality of the facilities was top-notch, from the beautifully maintained grounds to the luxurious rooms that offered stunning views of the surrounding nature. The resort is easily accessible, making it a convenient getaway from the city. The staff went above and beyond to ensure a comfortable and relaxing experience. Whether you want to enjoy the peaceful scenery or take part in activities, this resort has it all. I highly recommend it for anyone looking for a high-quality, serene retreat in Anji.

接待我們的小林小姐姐服務特別貼心…所有東西都想的很周到…比如我們都有帶寶寶她也會給寶寶準備一份寶寶餐…她們家送旅拍…拍照的食物冷掉了她也會幫我們換掉…很幸運天氣不錯也坐到了直升機…酒店項目其實還挺充實的…我們還唱了會歌…晚上的篝火晚會雖然衹有我們2家…但店員們還是極力在營造氣氛…該有都有…但有一點要提一下哦…酒店旁邊馬路在修路…早上7點多就開始挖挖挖…誒…但不影響來去酒店的…特別特別強調一下接待我們的小林小姐姐真的很棒…有求必應…謝謝啦❤️

We had a fantastic stay here. We loved the room and the modern touches. The staff were very helpful and friendly to us and our dogs. Our dogs loved the stream just outside the hotel. Hotel grounds are well kept and the rooms are clean. The view from the room was nice and relaxing. Food at the restaurant was nice, just remember to order in advance so they can shop for you. The only thing I would change would be the ability to turn off the automatic lights. When you go to the bathroom in the middle of the night the whole room lights up and you get blinded and it woke my partner up with a startle. There were also the bathroom mirror that had a bright on off button that we needed to cover with a towel.

Esta familia de Liu ha vivido en el paquete del hotel, me siento genial! Alto precio, estándares de servicio, instalaciones hardware y entornos de acompañamiento son de primera clase en el tipo de hotel de vacaciones en casa. Gracias especialmente por el servicio prestado por el servidor de clientes Xiao Xiao (Huang Yuan) y por recibirnos entusiasta y con entusiasmo en la recepción del hotel. Además de proporcionar mensajes completos y cuidadosamente todos los días, el microcarril pregunta a la cálida y cuidadosa persona, y resolver los problemas reales que tenemos en nuestra habitación en el momento oportuno, Responde a nuestras necesidades especiales. El restaurante chino del hotel es muy bueno, tanto en el entorno espacial como en la riqueza de los platos como en el sabor, y el precio es más atractivo. Esta es una experiencia perfecta y encantadora.

Alojarse en el fin de semana, actualizar el tipo de habitación gratis, el entorno es bonito, la higiene es también buena, el cuidadoso responsable del administrador, aunque el desayuno es sencillo, pero da la sensación de ser muy cuidadoso, el hotel amigable de los animales de compañía, divertirse mucho, y luego vivirá en su casa una vez al año.

I literally hate when I book a room looking at the picture and get something different in reality. I’m a fan of hotsprings , and when I planned this little getaway with my husband, the room with a private outdoor soaking tub caught my eye. According to the photos on Trip.com , the room had a spacious terrace and a cozy corner soaking tub. When we arrived , they gave us some middle room and the soaking tub was right next to neighbors’ one, separated by a short see-through fence, as if we were supposed to bathe all together. When my husband pointed this out to the front desk , they made up some excuse how all the rooms have the same photo on the website and how they can’t change our room saying someone already booked that better room. I can’t confirm but I had a feeling they were lying because I never saw anyone on the terrace of that room. This unpleasant experience aside, the hotel territory is lovely , they have a glamping area and the swimming pool. Very suitable for families to enjoy . We had a dinner in their restaurant and it was delicious . The Chinese traditional breakfast was included in the room price , it was very fresh and good as well. So in the end I’d still recommend this hotel but if you have a choice better not come during national holidays .