Hotel Euroasia

Жуткий отель

The room where they first assigned to us was very different from the pictures. They said it wasnt renovated yet. It smells old. Cr was all rusty. Hot water in the shower not working. I asked them to transfer us to another room but still not good.

I had to stay at this place last year because of these ridiculous quarantine procedures that the Philippine Gov't has implemented, but I digress. The room itself is disgusting, I had roaches as room mates with me. The bathroom would get flooded due to how the shower was constructed so I had to use their towels to sop up the water on the floor. I had to get my brother to bring me some bed sheets because they were filthy and had a weird smell. The windows don't even open in order to let some air in, like I'm living some unrealized prison fantasy. Don't let me get started on the food: the portions are tiny and what they do give you would not even pass "karinderia" standards. I'd rather buy something off the streets which I actually had my brother do for me since it was so bad. They gave me a gigantic jug of water though. BUT the jug didn't have a spout and came with a small plastic cup so meaning I'd have to dunk that cup in the jug or try to tip that thing over just to get a drink. I dunked that cup alright, but just used it to wash my face with. Again, had my brother bring me some water instead. I implore anyone thinking of staying here, RUN AWAY and spend the extra money to get something decent instead. I wish I had and am doing my part to make sure no one makes the same mistakes I did.

The hotel has changed since I last stayed here, I was extremely disappointed in the rooms. The room look as if they were not kept up in years the staff was unfriendly. The hotel no longer has a restaurant and the inside of the business definitely needs to be repainted and cleaned. The chair I am currently sitting on is broken and if you think you are going to turn on the tv and watch it well you will be disappointed as they have a TV in the room but you can only stream what is listed on the remote. I inquired about my 7 year old daughter coming to the hotel and swim with some of her cousins and I was advised that it would be 300php ahead, but when asked why, the female at the front desk then stated that it was discounted to 250php ahead. Even though I am paying to stay here a month they still want to charge that amount when asked if there was a manger I was told that no manager works on Sunday. What type of hospitality business does not have a manager working on Sunday. I guess this is what happens why a company like OYO takes over a business, the service and cleanliness goes down. By the way they charge for towels and call in part of their green initiative. I would not recommend this hotel to anyone, there are a lot of other reasonable priced hotels in the Clark Angeles area that are cleaner and friendlier staff.

We booked the Presidential Suite (One Bedroom Suite). Upon checkin they first put us in a different room. When we queried this we were informed that the presidential suite was already occupied. We looked at the other rooms. Unfortunately they were old and dated, smelled stale and musty, stained bedding, rusty bathroom fixtures, walls in need of painting. We didn’t want to stay in any of the other rooms so we decided to move to another hotel. The hotel front desk staff promised that we would get a full refund through Agoda to our credit card. Unfortunately that never happened, and all emails to OYO and Euroasia hotel went unanswered. Terrible experience. DO NOT STAY AT THIS HOTEL!!

over the years i have stayed at this hotel many times. the last time i visited was in 2019 then it was terrible, and i have made a previous review here. But now OYO have taken over and made a big improvement. The staff from the Receptionists to the porter to the cleaners & security are GREAT. This visit was for a period over 3 weeks broken up and i enjoyed my stay immensely and had some great banter with all the staff that where professional all the time, any problems where dealt with immediately. i left for Manila for 1 week and they looked after my Large suit case in a safe lock up until my return. (FANTASTIC SERVICE). The only one little niggle is the pool area needs more seating area with some cover as there is only 4 tatty beds. the sun is blazing hot and no sun cover. but the pool is very clean and i enjoyed very much every day. the bar is also tidy the female staff where always helpful and polite. they even sold MAGNERS CIDER Yummy 250peso a can though(£3.90) Also the restaurant is useful and convenient but only small portions. Well done OYO your staff where Great look after them. Now i guess you will put prices up after a good report . DR