Anand at the Satluj

Terrible location, unkept grounds and unprofessional staff. I visited, felt terribly unsafe and decided not to spend the night there. DO NOT BOOK.

Oh dear! This could be such a special place - large interestingly decorated bedrooms and beautiful location. But..... We waited half an hour for someone to come to lead our car to the remote location, where we were greeted with a glass of tepid water. The hotel was totally soul-less, upturned chairs on the table in the main reception rooms and we were the only guests! Why take bookings if the hotel is technically closed? Dinner was very basic, a couple of dishes served without even any rice. Breakfast was cornflakes and an apple, although they did manage a plain omelette for my husband. We had been going to stay three nights, but one was enough .... such a pity as the hotel had potential.

Anand at the Satjuj is a unique proposition in the holy town of Shri Anandpur Sahib curated by Mr. Sodhi Vikram Singh. Built on the premise of rural Punjab farmhouse, the boutique hotel offers mesmerizing insight into the laidback life at a typical Punjab farmhouse. The Hotel / Resort is built over substantial acres of farmland which is the private property of Mr Sodhi. The cottages appear to be rustic from the outside but are equipped with all the modern amenities inside. The decor is immaculate and the comfort is awesome. Perfect blend of relaxing stay while adoring the beautiful setting of countryside village. There are activities such as SPA and Billiards as well at the property. Moreover, you can even enjoy a game of cricket if travelling in large group. Coming to food, this is where I have deducted one star. Although the property mentions that it prepares food as per the occupancy of guests and doesn't believes in wastage of food, there is no excuse of providing stale food to the guests. We visited in the cold weather of December and all we were served was stale and cold food. When we resisted, we were met with stiff resistance from the property Manager and the support staff. Only when I raised to escalate this to the Owners of the property, we were served hot and freshly prepared food in our cottages. This is one area where Management needs to give serious thought. Just leaving such a beautiful property to the mercy of unprofessional Managers will surely spoil the reputation of Anand at the Satluj. As for the approach to the property, it is quite difficult and goes through a field and practically is non existent till the time someone from the property comes to fetch you on the highway and takes you to the property. 4 stars for the sheer experience and joy of being at this property. However, one star need to be improved upon the customer experience particularly on the food front.