Mr. Jordaan

La chica que me registró cuando llegué el 7 de diciembre alrededor de las 11:00 a. m. fue muy amable y acogedora. Se anticipó a todas las preguntas que quería hacerle y me informó tan pronto como mi habitación estuvo lista. Fue muy amable y servicial y fue una alegría para mí cuando llegué. Lamento no haberle dado un nombre, de lo contrario se lo mencionaría como reconocimiento por la increíble bienvenida que recibí.

This boutique hotel looks cute for its design, but their business practices are dishonest! I felt uncomfortable with how they treated customers. First, the room I received was not what I had paid for based on the pictures in the app. During my one-night stay, they claimed the hotel was fully booked and offered me a “special arrangement” in a secret annex. I was taken aback and suspected it was staff accommodations since I accessed my room through a different door that had a sign. When I inquired further, the hostess told me I received an “upgrade” to a canal view room because they were full. However, this room was tiny and the heating didn’t work at all. That night was freezing, and when I asked if the AC could help regulate the temperature, I learned it was only functional in summer. They didn’t have any portable heaters available either. I was shocked that the heating system was inadequate, especially in Amsterdam during the snow. The hostess later offered to switch me to another “staff” room, which I switched later, but it was still cold, and I had to sleep in my down jacket. If your hotel is fully booked, don’t allow overbooking on platforms and provide customers with staff accommodations; that’s not acceptable business practice!!! While the hostess was polite and they did give me a bag of snacks upon checkout, the fundamental purpose of staying in a hotel is to have a comfortable experience, which this stay did not provide. I would not recommend this place to anyone. Additionally, the hotel is overpriced, charging a premium for a small room that simply isn’t worth it. Think twice before booking here. They should refund half of the money I paid for my night for such a dishonest practice!

Nice hotel with wonderful location. The area was quiet and convenient. The building looks like an old Dutch building outside but it was modern inside. Although the lift was a bit slow, thanks to it, we didn’t need to climb the narrow Dutch stairs. When checking out, we even got a snack gift package. We enjoyed our stay.

It was amazing!!!!

第一次和閨蜜妹妹到阿姆斯特丹匆匆一遊，晚間8點多到達酒店，在非常安靜的小河邊，本以為蠻偏僻的位置，沒想到第二天走了一圈才知道酒店周邊都是景點：安妮佛蘭克小屋和鬱金香博物館，教堂和運河遊艇中心和小廣場。 前台接待員金髮妹妹熱情友好，介紹了房間和餐飲以及電梯待維修的狀況，還推薦了附近的本地餐廳，幫忙打了電話去訂位，中國老闆的員工培訓做得很到位噢👍驚喜的是四樓小套房不僅面朝運河美景，更有女生心心念唸的熱水壺✌好喜歡酒店🗝標誌🤩 西式早餐選擇豐富，熱飲冷飲都有。餐廳環境小巧温馨，背景牆上的插圖很有校園黑板報的既視感。因為當天是我的生日，閨蜜妹妹用酒店提供的拍立得拍了合影照片做紀念，酒店員工，一個漂亮的大長腿姐姐主動來幫忙，非常nice。早上11點按時退房，行李可以寄存在前台。 坐了遊船🚤逛完城區回到酒店，在餐廳休息，吃了新鮮出爐的糕餅，喝了熱乎乎的☕️，前台幫忙叫了taxi去機場，臨走前還送了一袋小食，真的太貼心了！期待下次再回來😘

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